Payment Services Clerk

Job Title: Payment Services Clerk

Location: Mather, CA
Schedule: Monday – Friday | 6:00 AM – 2:30 PM
Compensation: $23.00 per hour

Position Summary

We are currently seeking a highly organized and detail-oriented Payment Services Clerk to join our team in Mather, CA. In this essential role, you will support daily financial and administrative operations by processing client payments, handling incoming and outgoing correspondence, and ensuring accuracy in document and data management.

This is a full-time, on-site position ideal for a dependable professional with strong data entry skills, a proactive mindset, and the ability to thrive in a fast-paced environment.

Key Responsibilities

Mail & Correspondence Processing:

• Sort and batch incoming client mail and correspondence
• Scan, index, and route documents to the appropriate departments
• Maintain accurate records of all processed materials

Payment Reconciliation & Batch Management:

• Review and reconcile daily Electronic Funds Transfers (EFTs) with Electronic Remittance Advices (ERAs)
• Obtain missing Explanation of Benefits (EOBs) from payer websites
• Log and process manual batches, deposits, and check returns
• Identify recurring issues in deposit processing and report to supervisor

Check Printing & Outgoing Mail:

• Collaborate on check printing and mailing activities
• Sort and match checks with supporting documentation
• Operate mail inserter and prepare outgoing mail for courier pickup
• Process and scan returned checks for appropriate handling

Credit Card Processing:

• Process daily virtual credit card payments and enter batch data
• Track credit card activity and batch related disputes

Reporting & Metrics:

• Track and report on daily key performance indicators, including volumes of:
• Mail received
• Checks and credit cards processed
• Co-pay and correspondence batches

Qualifications

Education & Experience:

• High School Diploma or GED required
• Previous experience in clerical, administrative, or payment processing roles preferred
• Familiarity with healthcare or finance industry practices is an advantage

Skills & Competencies:

• Strong attention to detail and high level of accuracy
• Proficient in basic math, including percentages and decimals
• Comfortable using scanning equipment, data entry systems, and internal platforms
• Ability to read, comprehend, and apply procedures and documentation standards
• Effective written and verbal communication skills
• Strong time management and organizational abilities
• Capable of maintaining confidentiality and handling sensitive information with discretion
• Ability to adapt to changing priorities in a dynamic work environment

Job Types: Full-time, Temporary, Contract

Pay: $23.00 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift
• Monday to Friday
• Morning shift

Education:

• High school or equivalent (Required)

Experience:

• Administrative / Clerical: 1 year (Required)
• Payment Processing: 1 year (Required)
• Payment, Batch and Bank Reconciliation: 1 year (Required)

Ability to Commute:

• Mather, CA 95655 (Required)

Ability to Relocate:

• Mather, CA 95655: Relocate before starting work (Required)

Work Location: In person

Salary : $23