What are the responsibilities and job description for the Business Analyst position at inSync Staffing?
Job Title : Junior Business Analyst | Application Support
Location : Hybrid, Indianapolis, Indiana
Industry : Government
JOB DESCRIPTION : Theoris is looking for a Junior Business Analyst / Application Support Professional who is already located in the Indianapolis area. This role involves application configuration, troubleshooting, and direct support to the client's staff ensuring smooth operations of their system processes and resolving user inquiries.
RESPONSIBILITIES :
- System Support : Provide application support for an internal system, assisting staff with configuration and functionality, and troubleshooting user-reported issues.
- Issue Resolution : Address user calls such as export issues, fine assessment configuration, and general case management functions.
- Application Configuration : Manage configuration settings, set up dropdown options, and implement application functionality as needed.
- Documentation and Communication : Guide end-users through system modules, ensuring clear communication and training on application use.
- Project Support : Assist with implementing new features and functionality as assigned, potentially leading small projects within the team.
- Help Desk Management : Handle user tickets via Dynamics 365, responding promptly to ensure continuity in the courts' operations.
REQUIREMENTS :
Best-In-Class-Benefits
We are in the people business; treating people right is our ONLY priority. Theoris Services consultants are full-time employees with full benefits, including :
About Theoris :
Our goal is to Fuel Your Career! As a Theoris team member, you join a culture based on people-centered values and an environment that fosters both personal and professional growth. We build long-term relationships with our clients and our consultants. With over 30 years of building strong relationships in the industry, we're uniquely positioned to make the right connections. This knowledge is used to find the right job placement. Our recruiting teams are experts dedicated to the information technology and engineering staffing space and are highly respected.
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
