What are the responsibilities and job description for the Customer Service - Customer Care Specialist position at inSync Staffing?
Customer Care Specialist
Pay Rate : $18.00 / hr
Shift : Monday-Friday 7 : 00AM-5 : 00PM
Location : Sun City, AZ 85351
Temp to Hire
Job Responsibilities :
- Greet and assist customers / clients in person, online, and over the phone.
- Serve as the first point of contact for all incoming mail, FedEx / UPS / USPS drops, etc.
- Receive, collect, and sort incoming items based on Service Level Agreements (SLAs).
- Manage all aspects of shipping.
- Order, receive, and stock mailing and office supplies.
- Sort, bundle, and prepare bulk work orders.
- Recommend and develop standard business reports and / or dashboards that present critical client information.
- Stay up to date through continuing education and involvement with developing products and processes, ensuring reporting and analytics remain timely and proactive.
Requirements :
Employee Benefits (Employee Contribution) :
Equal Employment Opportunity : All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
IND12
Salary : $18
