Risk Control Technical Specialist (Hybrid)

Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community.

Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you. 

Who we are

At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups.

Intact’s Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following opportunity is for our U.S. team.

The opportunity

We currently have an opportunity for a Risk Control Technical Specialist to join our Risk Control team in St. Louis office on a hybrid schedule. This position is for a specialty line of business, conducts risk analysis through technical investigations, risk evaluation and loss analyses by performing comprehensive fact-finding and review of physical data, loss information, and coordination of risk control programs. Through consultative survey and/or high level technical services, actively contributes to the achievement of corporate and regional underwriting goals. Some of the Risk Control Technical Specialist responsibilities include but are not limited to:

• Provides timely information to the Underwriting department for further risk evaluation and assessment. Monitors accounts' programs, identifies required improvements, and presents recommendations to enhance or modify accounts where appropriate.
• Manages and maintains portfolios and conducts analysis to ensure the integrity of the book of business. Provides high level technical services, evaluations and policyholder training in an area of specialty.
• Communicates technical conclusions internally and externally so that there is clear understanding of:  1) scope and nature of risk, 2) pros and cons of various risk mitigation strategies and 3) which mitigation strategies are preferred. Influences Underwriters', Agents' and client behaviors through negotiation, relationship-building, and by leveraging individual and collective expertise to educate/inform.
• Coordinates multiple location accounts. Prepares and implements service plans to improve and retain accounts. Monitors and communicates account service needs of multiple location accounts through the development of servicing instructions.
• Manages accounts by formulating a coherent assessment and improvement strategy based on identified major loss sources, scope and nature of account. Executes strategy including identifying specific tactics, forming an appropriate RC service team, engaging underwriter, agent and client and following up so that tactics are executed timely and in manner that is relevant to challenges faced by client and agent.
• Provides high level technical services, evaluations and policyholder training. Presents individual and collective technical expertise in manner that it is viewed by clients and agents as reason for doing business with the company. 
• Takes the initiative to enhance loss control/industry knowledge through participation in educational programs. Utilizes the company risk control systems and applications to increase job productivity, efficiency and quality. Supports account and internal operations by providing or acquiring specialized business unit expertise.

The expertise you bring

• Bachelor’s degree or equivalent combination of training/experience required.
• 3-5 years of risk control experience in commercial and/or specialty insurance area required.
• Professional Insurance certification such as ARM, CPHRM or ASP preferred and Technical designation to include CSP or PE, with CPE preferred.

Our salary ranges are determined by many factors including location, role, experience and skillset of the candidate. The following ranges displayed reflect the target base salary for new hires, but your recruiter will share more specific compensation information with you during the hiring process. The typical base salary range for this position is: $124,000 – $164,000, based on the factors aforementioned. For candidates located in San Francisco, CA; Hoboken, NJ; and the New York City metro area, the base salary range is $144,000 -$168,000. In addition to base salary, full time Intact employees are also eligible for bonus potential and a full range of benefits to include but not limited to:

• Comprehensive medical, dental and vision insurance with no waiting period
• Competitive paid time off programs
• 401(k) savings and annual contributions of up to 12% of annual salary
• Mental health support programs, life and disability insurance, paid parental leave and a variety of additional voluntary benefits

Why choose Intact

We live our Values:  We are committed to acting with the highest of ethical standards through our five core values: integrity, respect, customer driven, excellence and social responsibility.

Our commitment to Diversity: Founded in our values, we see diversity as a strength and aspire to create an environment where everyone can be themselves, grow and succeed. Together, we will stand up for what’s right to build an inclusive society.

Manage your Time: What you accomplish matters more than hours in the office. We are committed to creating a positive and supportive environment in which you perform your best. Our Time-Off and Flexible Work Arrangement options help foster a healthy work-life balance. 

Check out our Glassdoor reviews to see why people love working for Intact!

Our promise to you

Our Values are foundational to our success at Intact. You’ll make a difference every day when you live our Values, do your best work, are open to change, and invest in yourself.

In return, we promise you support, opportunities, and performance-led financial rewards in a flexible work environment where you can:

• Shape the future: Help us lead an insurance transformation to better protect people, businesses, and society.
• Win as a team: Collaborate with inspiring people to do your best work every day and together, stand up for what is right.
• Grow with us: Refresh and reinvent your skills, learn from our diverse teams, lift others up, and grow.

About Intact 

At Intact Insurance Specialty Solutions we are experts at what we do. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Today, we help protect over a dozen industries with tailored coverages and services

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Salary : $144,000 - $168,000