Senior Manager, Technical Delivery

The Senior Manager, Technical Delivery, will be responsible for overseeing the end-to-end technical delivery of cloud-based software solutions to our clients. This leadership role requires a strong technical background in SaaS environments, cloud technologies, and project management. You will be leading a team of engineers and consultants and collaborating with cross-functional teams, ensuring the timely and high-quality delivery of software products while maintaining a client-centric focus.

This is an excellent opportunity for a seasoned professional looking to make an impact in a fast-paced, dynamic, and growth-oriented company.

What you will do:

• Lead a technical delivery organization comprised of both integration and data migration teams, managing the managers of these teams and having ultimate accountability for the success of these teams.
  
  
• Leadership of all resources in the global technical organization, including integration engineers, data engineers, and technical consultants, providing guidance, mentorship, and career development and fostering a collaborative, high-performance culture where team members are motivated, aligned, and empowered to succeed.
  
  
• Manage resource allocation and staffing, ensuring the right skills are applied to the right client engagements.
  
  
• Provide leadership during client project escalations, ensuring issues are addressed swiftly and effectively.
  
  
• Oversee the end-to-end technical delivery of client projects, from scoping and design to implementation and post-launch support, ensuring that all technical deliverables meet the highest standards of quality and align with client expectations.
  
  
• Collaborate closely with broader services team leadership, project managers, product managers, and client success teams to ensure timely delivery and seamless integration with client systems.
  
  
• Provide hands-on technical leadership when needed, such as troubleshooting complex issues, guiding technical teams through challenging problems, or reviewing code and configurations.
  
  
• Continuously evaluate and improve technical delivery processes, identifying opportunities to enhance efficiency, reduce risks, and improve overall quality of service.
  
  
• Establish and maintain technical delivery frameworks and methodologies to ensure a consistent and predictable approach to client implementations.
  
  
• Stay current on emerging SaaS trends, tools, and technologies to incorporate new techniques and solutions into technical client delivery.
  
  
• Communicate regularly with internal and external stakeholders, providing project updates, risk assessments, and success metrics.
  
  
  

What you will need:

• Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field.
  
  
• 8 years of experience in SaaS professional services, with at least 5 years in a managerial or leadership role overseeing technical delivery.
  
  
• Strong experience with cloud-based solutions, integrations, and technical delivery in a professional services capacity.
  
  
• Proven experience managing and delivering complex cloud-based software projects.
  
  
• Strong background in cloud technologies (e.g., AWS, Azure, Dell Boomi, Google Cloud), software architecture, and SaaS delivery models.
  
  
• Exceptional leadership skills with the ability to inspire and guide cross-functional teams.
  
  
• Excellent problem-solving abilities and a proactive approach to risk management.
  
  
• Strong communication skills, with the ability to present complex technical concepts to both technical and non-technical stakeholders.
  
  
• Ability to manage stakeholder expectations and balance competing priorities effectively.
  
  
• Unwavering commitment to client quality and successful client engagements.
  
  
  

What you will gain at Intapp:

Our culture at Intapp emphasizes accountability, responsibility, and growth. We support each other in a positive, open atmosphere that fosters creativity, approachability, and teamwork. We’re committed to creating a modern work environment that’s connected yet flexible, supporting both professional success and work-life balance. In return for your passion, commitment, and collaborative approach, we offer:

• Competitive base salary plus variable compensation and equity
  
  
• Generous paid parental leave, including adoptive leave
  
  
• Traditional comprehensive benefits, plus:
  


• Generous Paid Time Off
  
  
• Tuition reimbursement plan
  
  
• Family Formation benefit offered by Carrot
  
  
• Wellness programs and benefits provided by Modern Health
  
  
• Paid volunteer time off and donation matching for the causes you care about
  
  
• Opportunities for personal growth and professional development supported by a community of talented professionals
  
  
• An open, collaborative environment where your background and contributions are valued
  
  
• Experience at a growing public company where you can make an impact and achieve your goals
  
  
• Open offices and kitchens stocked with beverages and snacks
  
  

Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks if applicable to the position.

Please note: Intapp will not hire through text message, social media, or email alone. We will never extend a job offer unless you have been contacted directly by an Intapp recruiter and have participated in the interview process which will generally consist of 3 or more virtual or in person meetings. Please note that Intapp only uses company email addresses, which contain “@intapp.com” or “@dealcloud.com” to communicate with candidates via email. Intapp will never ask for financial information of any kind or for any payment during the job application process. We post all legitimate job openings on the Intapp Career Site at https://www.intapp.com/working-at-intapp/. If you believe you were a victim of such a scam, you may contact your local authorities. Intapp is not responsible for any claims, losses, damages, or expenses resulting from scammers.