What are the responsibilities and job description for the Veteran Services Outreach Coordinator position at InteCare?
Location: InteCare Administrative Offices, Indianapolis, Indiana
Reports to: Access and Outreach Manager
Supervises: N/A
This is Full-Time, Salaried, Exempt Staff Level Position .
At InteCare, when we say that we provide transformative solutions for communities and healthcare systems, we mean that we break through barriers in health and human services so everyone has access to the care they need. We care about what we do and how we do it – That’s why hiring the right person for this role is critical to not only our organization’s success, but our community’s success too.
Are you someone who values human connection, communicates with confidence and embraces team collaboration?
Job Summary:
This is a line staff level position with certain direct responsibilities key to the success of the InteCare SSVF Program to ensure that Veterans and their families have efficient and effective access to the program.
- Conduct outreach for homeless veterans in places where the most vulnerable in the community may congregate.
- Use a Housing First approach with Veterans to engage them into the SSVF program and utilize resources.
- Identify and connect with local community groups, organizations, and key stakeholders to build partnerships and collaborations.
- Represent InteCare at events, conferences, and community gatherings to share information and build relationships.
- Responsible for participating in outreach activities with community providers, other grantees, potential partnerships, and potential landlords to assist InteCare in developing relationships in the community and provide education on the SSVF Program.
- Responsible for directly assessing and connecting households experiencing homelessness to services and housing resources in the community.
- Complete documentation needed for coordinated entry assessments.
- Provide access, assessment, prioritization, and referrals to persons who are literally homeless.
- Engage in community meetings such as the “by name” lists (BNL) meetings, weekly case conferencing, prioritization meetings.
- Complete enrollment of Veteran families and enter all Veteran documentation into the HMIS system.
Required Education, Training, and Professional Licenses & Credentials: High school diploma or equivalent required. Bachelors degree in health care, mental health care, health-care administration related field preferred.
Required or Preferred Prior Work Experience: Previous experience working with Veterans or working with individuals experiencing homelessness preferred.
Expected Requirements, Competencies & Skills:
- Must have Valid Indiana Driver’s License and reliable transportation
- Must have effective interpersonal and oral communication skills
- Must have good written communication skills
- Must be proficient with computers and use of basic software programs such as Microsoft Office
- Must be proficient in use of cell phones and other applicable electronic equipment
- Excellent organization, time and task priority management skills
Working Conditions:
- Expectation of working remotely and in the community.
- Significant Travel is Required
- 80% of time expected to be in the community
- 20% of time expected to be in the office/home