What are the responsibilities and job description for the Receptionist position at Integra Staffing?
Integra is currently seeking a friendly and professional Apartment Receptionist to join our team. The Receptionist will serve as the first point of contact for residents, visitors, and vendors, providing exceptional customer service and administrative support.
Responsibilities :
- Front Desk Operations : Greet residents, visitors, and vendors in a welcoming and professional manner, directing them to the appropriate person or department.
- Phone and Email Communication : Answer and direct phone calls and emails promptly and courteously, providing information and assistance as needed.
- Resident Services : Assist residents with inquiries, work orders, and package deliveries, ensuring timely and satisfactory resolution.
- Leasing Support : Provide administrative support to the leasing team, including scheduling appointments, giving property tours, and processing lease applications.
- Administrative Tasks : Perform general office duties such as data entry, filing, copying, and scanning documents.
- Mail and Package Handling : Receive, sort, and distribute incoming mail and packages to residents and staff.
- Maintenance Coordination : Receive and log maintenance requests from residents, create work orders, and communicate with maintenance staff to ensure timely resolution.
- Safety and Security : Monitor security cameras, access control systems, and visitor logs to ensure the safety and security of the property.
- Vendor Management : Coordinate with vendors and contractors for property maintenance, repairs, and services as needed.
Requirements :
