Operations Director

Job Summary

The Operations Manager will oversee the day-to-day operations of our assigned locations, ensuring accuracy and efficiency in all TAB activities. This role involves planning, execution, and reporting of HVAC system tests.

This position works closely with field technicians, project managers, and clients to deliver high-quality results on time and within budget.

Key Responsibilities

• Operational Oversight: Supervise and manage all TAB operations, ensuring compliance with industry standards and company policies.
• Project Coordination: Coordinate with project managers to plan and schedule TAB projects, ensuring optimal resource allocation.
• Progress Monitoring: Monitor the progress of TAB projects, ensuring they are completed on time, within scope, and to the client's satisfaction.

Team Leadership

• Team Development: Lead, mentor, and develop a team of TAB technicians and support staff.
• Performance Evaluation: Conduct regular performance evaluations, provide feedback, and identify training needs.
• Culture Development: Foster a collaborative and safety-first work environment.

Quality Control

• Report Accuracy: Oversee the accuracy of TAB reports and documentation, ensuring all data meets the required standards.
• Procedure Implementation: Implement and maintain quality control procedures to ensure consistent and reliable results.
• Result Analysis: Review and analyze test results, making necessary adjustments to optimize system performance.

Client and Stakeholder Management

• Communication: Communicate project updates, address concerns, and ensure client satisfaction.
• Relationship Development: Develop and maintain strong relationships with key stakeholders, including contractors, engineers, and building owners.

Resource Management

• Equipment Procurement: Manage the procurement, maintenance, and calibration of TAB equipment and tools.
• Inventory Management: Oversee inventory levels to ensure availability of necessary materials and supplies.
• Safety Compliance: Ensure all equipment and tools are compliant with safety and operational standards.

Process Improvement

• Operational Efficiency: Identify opportunities for operational improvements and implement best practices to enhance efficiency and productivity.
• Industry Staying Current: Stay up to date with industry trends, advancements, and regulatory changes, integrating them into operational processes as necessary.
• Initiative Leadership: Lead initiatives to improve data collection, reporting accuracy, and overall service delivery.

Budget Management

• Financial Planning: Prepare and manage the operational budget for the TAB department.
• Expense Monitoring: Monitor expenses and ensure cost-effective use of resources.
• Financial Reporting: Report on financial performance and identify areas for cost reduction.

Qualifications

• Education: Bachelor's degree in Mechanical Engineering, Construction Management, or a related field preferred.
• Experience: Minimum of 5-7 years of experience in the Testing, Adjusting, and Balancing industry, with at least 3 years in a supervisory or management role.
• Proven Track Record: Proven experience in managing complex projects.
• Certifications: Certified Testing, Adjusting, and Balancing (TAB) Technician (e.g., AABC, NEBB) preferred. PMP (Project Management Professional) certification is a plus.

Skills and Competencies

• Leadership: Strong leadership and team management skills.
• Organizational Skills: Excellent organizational and multitasking abilities.
• Technical Proficiency: Proficiency in TAB-related software and tools.
• Analytical Skills: Strong analytical and problem-solving skills.
• Communication Skills: Effective communication and interpersonal skills.
• Time Management: Ability to work under pressure and meet tight deadlines.
• Knowledge: Knowledge of HVAC systems and industry standards.

Physical Requirements

• Lifting Capacity: Ability to lift and carry equipment up to 50 lbs.
• Environmental Conditions: Willingness to work in various environmental conditions (e.g., confined spaces, heights, varying temperatures).
• Travel Requirements: Travel to job sites as required.