What are the responsibilities and job description for the Operations Manager position at Integra Testing Services, LLC?
The Operations Manager plays a crucial role in overseeing the day-to-day operations of our assigned location, ensuring accuracy and efficiency in all TAB activities. This includes planning, executing, and reporting on HVAC system tests.
Responsibilities
Operational Oversight
- Supervise and manage all TAB operations to ensure compliance with industry standards and company policies.
- Coordinate with project managers to plan and schedule TAB projects, optimizing resource allocation.
- Monitor the progress of TAB projects, guaranteeing timely completion within scope and to client satisfaction.
Team Leadership
- Lead, mentor, and develop a team of TAB technicians and support staff.
- Conduct regular performance evaluations, provide feedback, and identify training needs.
- Foster a collaborative and safety-first work environment.
Quality Control
- Oversee the accuracy of TAB reports and documentation, ensuring all data meets required standards.
- Implement and maintain quality control procedures for consistent and reliable results.
- Review and analyze test results, making necessary adjustments to optimize system performance.
Client and Stakeholder Management
- Communicate project updates, address concerns, and ensure client satisfaction.
- Develop and maintain strong relationships with key stakeholders, including contractors, engineers, and building owners.
Resource Management
- Manage the procurement, maintenance, and calibration of TAB equipment and tools.
- Oversee inventory levels to ensure availability of necessary materials and supplies.
- E nsure all equipment and tools are compliant with safety and operational standards.
Process Improvement
- Identify opportunities for operational improvements and implement best practices to enhance efficiency and productivity.
- Stay up to date with industry trends, advancements, and regulatory changes, integrating them into operational processes as necessary.
- Lead initiatives to improve data collection, reporting accuracy, and overall service delivery.
Qualifications
- Bachelor's degree in Mechanical Engineering, Construction Management, or a related field preferred.
- Minimum 5-7 years of experience in the Testing, Adjusting, and Balancing industry, with at least 3 years in a supervisory or management role.
- Proven experience in managing complex projects.
- Certified Testing, Adjusting, and Balancing (TAB) Technician (e.g., AABC, NEBB) preferred. PMP certification is a plus.
Skills and Competencies
- Strong leadership and team management skills.
- Excellent organizational and multitasking abilities.
- Proficiency in TAB-related software and tools.
- Strong analytical and problem-solving skills.
- Effective communication and interpersonal skills.
- Ability to work under pressure and meet tight deadlines.
- Knowledge of HVAC systems and industry standards.
Physical Requirements
- Ability to lift and carry equipment up to 50 lbs.
- Willingness to work in various environmental conditions (e.g., confined spaces, heights, varying temperatures).
- Travel to job sites as required.
