Systems Engineer - Maintenance Services

We are seeking a highly skilled and proactive Systems Engineer to support the successful delivery of Intelligent Transportation Systems (ITS) maintenance projects.  In this role, you will be responsible for overseeing all aspects of system performance, from network monitoring and device troubleshooting to system re-design, mockup, testing, and deployment.  A key part of your responsibilities will include collaborating with and directing Field Technicians to remotely troubleshoot and repair systems and devices, ensuring minimal downtime and optimal functionality.  With a strong emphasis on technical precision, innovation, and teamwork, you will play a critical role in maintaining and enhancing ITS, driving project success, and ensuring client satisfaction.  If you are passionate about cutting-edge technologies and thrive in dynamic, solution-driven environments, we invite you to apply today!

This position will work out of Integral Blue’s Auburn Hills Michigan office Monday through Friday with occasional remote work flexibility.

Integral Blue, LLC provides a competitive employment package including:

• Competitive wage compensation
• Paid Time Off
• Paid holidays
• Health, dental, vision group benefits coverage options
• Short Term Disability, Critical Illness, Hospitalization, and Accident coverage options
• Company paid Basic Life \ AD&D and Long Term Disability coverages
• Supplemental Life \ AD&D insurance options
• 401K with match of 50% up to 6% of annual income
• Education assistance - $5,250 annually
• Cellular Phone - $100 monthly
• Safety Boot Reimbursement - $200
• Employee Referral Incentive - $1,200

Key Responsibilities:

• Engineering Deliverables. Develop, prepare, and maintain technical deliverables, ensuring quality and completeness against scope, requirements, specifications, designs, and established documentation of projects, systems, or related tasks.
• Product Submittals. Compile, package, review, and submit technical detailed product submittals and documentation, ensuring compliance with specifications, industry standards, client and regulatory requirements. 
• System Delivery. Oversee, coordinate, and execute detailed plans for system and device migration, commissioning, testing, and facilitate system and project closeout.
• Systems Provisioning. Directly or indirectly setup and configure systems, aligning completion with schedule, established requirements, procedures, and best practices.
• Field Professional Line-up/Support. Be responsible as a key resource to provide technical guidance and support for field professionals during installation, commissioning, troubleshooting and other project delivery activities. 
• Diagnose and resolve technical problems in engineered systems and devices, ensuring minimal downtime and operational continuity. Analyze and identify root causes, collaborate with team members, and implement long-term solutions to improve system reliability and mitigate reoccurring issues.
• Material Specification. Review technical specifications for materials, develop a Bill of Materials, and collaborate with external organizations or vendors to evaluate alternatives and source appropriate materials, equipment, or software.  
• Solutions Research and Development. Investigate, develop, and effectively identify solutions to address project requirements or enhance system functionality.  Innovate and explore cutting-edge solutions to address unique challenges.
• Support Project Managers. Assist project managers with the development of project proposals, estimates, scheduling, and related technical tasks.  Provide technical insight to mitigate risks and confirm adherence to requirements and timelines.  Attend client meetings as necessary.
• Support Winning Work. Contribute technical expertise to the development of proposals, estimates, client presentations, and bid processes. Collaborate with business development teams and participate in pre-sales activities such as client meetings to highlight capabilities and secure new projects.
• Mentor team members, fostering a culture of learning and growth within the organization. Promote collaboration through knowledge sharing to improve team capabilities.
• Client Relations. Build and maintain strong relationships with clients through effective communication and responsive technical support. Ensure technical deliverables align with client needs and expectations.

Qualifications Required:

• Demonstrated experience in maintenance, integration, and network management within technical or infrastructure-related industries, with a proven ability to deliver successful service projects. Compensation will align with the candidate's level of expertise, capabilities, and relevant experience.  Whether you bring extensive experience or are an emerging professional with a strong foundation and potential to grow, we welcome applicants who can contribute to the successful delivery of ITS projects.
• Completion of a Bachelor’s degree in Civil Engineering, Electrical/Electronic Engineering, Computer Science, Information Technology, Information Systems Management or equivalent combination of education and experience.
• Must have excellent technical writing skills.
• Must have good soft skills and be customer service oriented.
• Good problem solving and analytical ability.
• Good organizational skills and attention to detail.

Qualifications Desired but Not Required:

• Certification in networking, cybersecurity, or IT Infrastructure and services (e.g. CompTIA, Cisco, Alcatel, Solarwinds, ISC2, BISCI, FOA, AWS, Microsoft Azure).

Health and Safety:

• Demonstrate a strong commitment to grow and foster a culture of safety by upholding standards and best practices of safety in the workplace;
• Commit to putting safety first in all aspects of work; and
• Report all safety concerns, incidents and near misses.

Company Culture:

• Demonstrate commitment to the company’s core values; and
• Participate in all initiatives supporting the company’s core values.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer;
• Must be able to lift 15 pounds at times;
• Must be able to work outdoors and near vehicle traffic; and
• Must be able to move, carry and climb ladders at various heights.

Travel Requirements:

• Occasional state-wide travel
• Possible out of state travel
• Regular travel to and from Integral Blue’s Corporate Office in Auburn Hills, MI

Integral Blue is an Equal Employment Opportunity Employer

Salary : $70,000 - $120,000