What are the responsibilities and job description for the Printer Field Service Technician position at Integral Services Company?
Overview :
Printer Field Service Technician
Clearance : US Citizen
Location : San Diego, CA
Field Service Technicians provide local client facing services including operations, maintenance, and software integration support for BookMaster One and BookMaster Pro passport personalization printer platforms across Department of State Passport centers and agencies.
Responsibilities :
- Printer and platform condition and evaluation with adjustments and alignments as necessary
- Performing functional and quality checks of individual units that includes disassembly and assembly
- Cleaning and lubrication of individual components
- Documentation of maintenance services and delivery of malfunction reports
- Advisement of maintenance activities and issues to the Government
- Application of software upgrades and patches
- Adherence to a schedule for preventative maintenance
- Remediation of Service Now tickets associated with operations and maintenance service and activity tasks.
- Support for demonstrations and testing as required
- Printer and platform support during scheduled upgrades to customer network and applications and testing support for new books and machine optimizations
- Leading by example to learn and demonstrate best practices for the BookMaster Pro and BookMaster One workflows
- Maintaining sufficient consumables and parts inventory to support remedial and preventive maintenance requirements
Qualifications : Required :
Preferred :
The annual base salary range for this position is $65,000 - $80,000. Please note that the salary information is a general guideline only. Integral Federal considers factors such as candidate's work experience, education / training, and key skills as well as market and business considerations when extending an offer.
Company Overview :
Integral partners with federal defense, intelligence, and civilian leaders to tackle their most important challenges and deliver positive outcomes. Since our founding in 1998, we have helped clients leverage existing and emerging technologies to transform their enterprises, empower growth, drive innovation, and build sustainable success. The forward-leaning solutions we deliver are tailored to each mission with a focus on keeping our nation safe and secure.
Integral is headquartered in Tysons Corner, VA and serves clients throughout the country.
We offer a comprehensive total rewards package including paid parental leave and immediate vesting in our 401(k). Give us a try and become part of a curated group of professionals at Integral Federal!
Our package also includes :
Medical, Dental & Vision Insurance
Flexible Spending Accounts
Short-Term and Long-Term Disability Insurance
Life Insurance
Paid Time Off & Holidays
Earned Bonuses & Awards
Professional Training Reimbursement
Paid Parking
Employee Assistance Program
Integral is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, military / veteran status, physical or mental disability, or any other protected class.
Salary : $65,000 - $80,000
