What are the responsibilities and job description for the Medical Front Desk Receptionist position at Integral Urgent Care & Primary Care?
Job Description: Primary Doctor Office Receptionist
Overview:
We are seeking a highly professional and customer-oriented individual to join our team as a Receptionist at our clinic. As the first point of contact for our esteemed clients, you will be responsible for providing exceptional front desk service and ensuring a seamless experience for all visitors. This is an excellent opportunity for someone with excellent interpersonal skills and a passion for delivering top-notch customer service in a luxury healthcare setting.
Responsibilities:
Greet and welcome patients, visitors, and clients in a warm and professional manner.
Register and verify patient information accurately, ensuring all necessary forms and documents are completed.
Schedule appointments, manage calendars, and maintain an organized reception area.
Provide guidance and assistance to patients, answering inquiries related to services offered, appointment availability, and medical practitioners.
Handle phone calls, text messages, email correspondence, and other inquiries promptly and professionally.
Collaborate with medical staff and support teams to ensure efficient coordination of patient flow and proper scheduling.
Maintain patient confidentiality and demonstrate a high level of discretion when handling sensitive information.
Process payments, issue receipts, and manage invoicing, ensuring accuracy and attention to detail.
Assist in managing inventory, ordering supplies, and maintaining a clean and organized front desk area.
Collaborate with other administrative staff to ensure smooth operations and deliver exceptional service to our clients.
Qualifications:
Previous experience as a receptionist in the medical field.
Excellent interpersonal and communication skills, with the ability to interact effectively with a diverse range of individuals.
Exceptional customer service orientation and the ability to remain calm and professional in various situations.
Strong organizational skills with the ability to multitask and prioritize effectively.
Proficient computer skills, including experience with appointment scheduling software and electronic medical records systems.
Knowledge of medical terminology or experience in a healthcare setting is a plus.
Ability to maintain a high level of confidentiality and adhere to privacy regulations.
Flexibility to work evenings, weekends, and holidays as required.
How to Apply:
If you are interested in joining our clinic as a Receptionist, please submit your resume and a cover letter highlighting your relevant experience and why you would be a great fit for this position. We look forward to hearing from you and appreciate your interest in our esteemed clinic.
Note: This job description is a general outline of responsibilities and qualifications and is not intended to be comprehensive. The responsibilities of this position may change or be supplemented as needed to meet the evolving needs of the clinic.
Job Type: Full-time
Pay: From $16.00 per hour
Medical Specialty:
- Primary Care
- Urgent Care
Schedule:
- 8 hour shift
- Monday to Friday
- Rotating weekends
Ability to Relocate:
- Clearwater, FL 33756: Relocate before starting work (Required)
Work Location: In person
Salary : $16