Director, Employee Communications

About the role:

As a Director at Integral, you'll partner with our clients to shape and deliver strategic employee and executive communication approaches that drive organizational success through transformational experiences. We meet our clients where they are in their journey, whether they're just starting out or advancing mature programs. Working closely with senior client stakeholders and collaborating with a team of professionals, you'll blend strategic thinking with hands-on execution to create meaningful impact for our diverse client portfolio including brands like PepsiCo, Nike, Ralph Lauren, Johnson & Johnson, Macy’s, Citizens Financial, Amazon Web Services and IBM.

Key Areas of Responsibility

Strategic Leadership & Planning

• Develop comprehensive employee communications strategies that align with clients' business objectives and cultural aspirations, adapting our approach to each client's unique reality
• Lead strategic planning workshops and discovery sessions with C-suite and senior stakeholders, practicing compassionate curiosity to truly understand their challenges
• Translate complex business challenges into actionable communication plans that drive measurable outcomes and excellent results

Client Partnership & Growth

• Serve as trusted advisor and day-to-day lead for key client relationships, demonstrating authentic interest in understanding their business context and organizational dynamics
• Identify and pursue organic growth opportunities within existing accounts while maintaining focus on client success
• Collaborate with Integral’s leadership team on agency growth initiatives and new business development, staying agile as market needs evolve

Content Strategy & Creation

• Guide development of multi-channel content strategies that bring corporate narratives to life authentically
• Review and elevate team's content output across formats including executive communications, change communications, and engagement campaigns
• Ensure consistency of voice, messaging and strategic alignment across deliverables while adapting to each client's unique culture

Innovation & Digital Evolution

• Stay at the forefront of emerging communication technologies, AI tools, and digital workplace solutions, embracing continuous learning and growth
• Evaluate and recommend new platforms and approaches to enhance client communications effectiveness
• Champion the integration of innovative tools and methodologies while ensuring practical application and value for each client's specific needs

Team Leadership & Development

• Mentor and develop junior team members with genuine care and curiosity about their growth journey
• Foster a culture of creativity, excellence and continuous improvement through authentic feedback and support
• Lead by example in building strong client relationships and delivering high-quality work while maintaining work-life integration

Project & Account Management

• Oversee multiple complex projects simultaneously while maintaining high quality standards and adapting to changing circumstances
• Manage account P&L and resource planning to ensure profitable delivery while meeting client needs
• Establish project scope, timelines and success metrics aligned with client realities

Key Attributes & Experience Required

Strategic Mindset

• Proven ability to translate business objectives into effective communication strategies while remaining adaptable to each organization's context
• Strong business acumen and understanding of organizational dynamics
• Experience connecting communications initiatives to measurable business outcomes

Client Leadership

• Track record of building and maintaining authentic senior-level client relationships
• Ability to provide strategic counsel with both confidence and humility
• Experience growing accounts through excellence in delivery and genuine partnership

Communications Expertise

• Deep understanding of employee communications best practices with curiosity about emerging trends
• Experience developing multi-channel content strategies that respect organizational realities
• Strong editorial judgment and excellent writing/editing skills

Team Leadership

• Demonstrated success in mentoring and developing junior talent through authentic feedback and support
• Ability to guide professional growth while fostering work-life integration
• Experience leading and motivating creative teams with empathy and purpose

The Details

Requirements

• 8 years of experience in internal/employee communications
• Understanding of change management principles and employee engagement drivers
• Must be eligible to work without visa sponsorship
• Location: Hybrid (NYC-based)

Compensation & Benefits

We offer a competitive compensation package including:

• Compensation $110,000 - 130,000 base, 15% bonus opportunity, immediately-vested Profit-Sharing/Employee Equity Equivalent
• Comprehensive medical, dental, and vision coverage (would you believe we will cover 100% of your healthcare premium and generously contribute to covering your spouse and dependents? Well, we will.)
• 401(k)
• Paid holidays and vacation time 
• Professional development opportunities
• Optional life and disability insurance

About Integral

Integral is an award-winning employee experience agency. We combine the attention and creativity of a boutique agency with the expertise of experienced leaders. We're your partner and champion in bringing the best ideas to life within your organization – from employee engagement and cultural change to complex technology transformations, employee communication programs, and more. We believe work should be an integral part of a fulfilling life.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.

Our Values

At Integral, our work is guided by core values that shape everything we do:

• Manage to our clients' reality: We've seen it all and we'll meet you where you are in your strategic process - even if you don't have one yet!
• Habituate growth and agility: The world keeps changing and there are no final answers. The secret is to learn and get better, again and again.
• Practice authenticity and gratitude: We celebrate interactions that are meaningful, legitimate and equitable. And we're thankful to be part of such a great team.
• Deliver excellent outcomes: We succeed only when you succeed. We're fierce in our focus on your goals.
• Prioritize compassionate curiosity: We ask a lot of questions and we care about your answers. We're happy to be wrong on the way to getting it right.

How to Apply:

To apply for the Client Management Internship role please email careers@teamintegral.com with the subject line “Director, Employee Communications Application" and include the following in your email as PDF or WordDoc attachments: 

• Resume
• Cover Letter 
• Writing sample 

Your answer to one of the following questions: 

1. Describe a time when you had to learn something new. In what ways did you approach the learning process?
2. From your perspective, what qualities create a great workplace culture and why?