What are the responsibilities and job description for the Fire Suppression Coordinator position at Integrate?
As the Fire Suppression Coordinator, you’re responsible for organizing, scheduling, and managing the flow of activities for the Field Technicians as well as monitoring the daily schedule and adjusting as needed to complete the expected and upcoming work in the short term. You’ll also handle all inbound emergency field assignments and other job site related calls. You’ll collaborate with service managers, office staff, sales staff, field technicians, contractors, and customers to ensure smooth and profitable projects from start to finish.
Apply fast, check the full description by scrolling below to find out the full requirements for this role.
In this role you will :
- Ensure field crews have an appropriate amount of work that can be executed and communicate to supervisors / managers any irregular performance in the field.
- Manage real-time adjustments to technicians’ schedules due to resource changes or business conditions should they change during the day.
- Schedule all field projects for upcoming jobs after communication and collaboration with various internal and external departments.
- Dispatch a team of technicians ensuring maximization of productivity, travel time, overtime, and other key resource metrics.
- Create and maintain service ticket and job queue databases from sales turnover to close out.
- Invoice all completed service tickets and progress billings for construction projects.
- Maintain positive internal and external relationships as a critical touchpoint with PSI operations.
- Use software to maintain customers, create work-orders, appropriately invoice clients for work completed, and close jobs for final disposition.
- Order parts and ensure timely delivery for scheduled service jobs.
- Maintain a good positive relationship with the customer and external vendors and pass on information to the appropriate personnel for follow up, quotes, questions, or concerns.
- Adhere to company policies and procedures as well as local, state, and federal regulations and laws.
Ideal Candidate Profile :
Requirements :
The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job. This is not intended to be an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned.
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