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RECEPTIONIST AND TAX INTERN, SEASONAL

Integrated Accounting and Tax LLC
Sand Lake, MI Intern
POSTED ON 1/16/2025
AVAILABLE BEFORE 4/15/2025

The ideal candidate is a detail-oriented team player who will be the first point of contact for visitors at the office.

Responsibilities

  • Answer incoming phone calls
  • Greet walk-in clients, accept their tax documents, ask basic screening questions
  • Answer basic client questions about timing expectations, what other documents may be needed
  • Scan tax documents into our system
  • Maintain internal tracking information to assure tax returns are being processed on first in / first out order, and bring attention to any returns waiting too long to be started
  • Assist tax preparer’s by reviewing each tax return for data entry accuracy, due diligence questions are answered, all documents are scanned in, and any software errors are resolved before the preparer prints the final printed return.
  • Upon pick-up, present and provide brief review with client on where to sign / date, where their balances are shown, any pertinent mailing deadlines
  • Accept and process client payment for the completed tax return
  • Update the internal tracking information once tax return is efiled to assure it was accepted by Federal and State
  • Keep front office clean and orderly

Skills

  • Friendly and adept at dealing with customers
  • Experience / knowledge of office procedures and systems
  • Working knowledge with office equipment (phone system, printers, scanners)
  • Proficiency of using Windows operating system, MS Word and Excel. Will train on use of our specific tax software package used
  • Be highly organized, accurate with numbers, and have strong attention to detail
  • Able to multi-task
  • Sensitive to deadlines
  • Highly ethical, and discreet with regard to client personal information
  • Desired Experience

  • High school diploma
  • 1 year of customer service or office administration in a tax office
  • college or hands-on training for income taxes is a plus
  • Schedule & Compensation

  • tax season is January 20 – April 15.
  • pay is hourly, commensurate with level of experience, starting minimum $15.50 / hour
  • open Monday – Friday 9am – 6pm, and Saturday 9am – 3pm
  • Location : office is in Cedar Springs MI
  • Salary : $16

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