What are the responsibilities and job description for the Patient Service Specialist/Part-Time position at Integrated Cancer Care?
Overview :
Employment Type : Part-Time
In-Office Position : M-F 6 : 30am-10 : 30am
Benefits : Perks Program, PTO, 401(k)
Greenwood, IN
SCOPE : Professionally greets and welcomes patients and their friends / family. Registers and schedules appointments for patients in a efficient and timely manner. Answers, screens, and directs all incoming calls to appropriate personnel relaying messages between patients and clinical staff. Supports and adheres to The US Oncology Compliance Program, to include the Code of Ethics and Business Standards, and The US Oncology's Shared Values
The US Oncology Network is committed to the belief that local cancer care is superior, and in 2017, Vantage Oncology became part of our network. We enhance the provision of advanced, Integrated Cancer Care by connecting independent physicians who collaborate and share resources to deliver high-quality, value-based treatment within their communities. Our robust clinical and business support services, coupled with cutting-edge technologies, ensure that local practices remain leaders in delivering efficient, top-tier care. This support not only promotes practice success but also enhances physicians' quality of life and financial security. Come join our team in the fight against cancer!
About The US Oncology Network
The US Oncology Network is one of the nations largest networks of community-based oncology physicians dedicated to advancing cancer care in America. The US Oncology Network is supported by McKesson Corporation focused on empowering a vibrant and sustainable community patient care delivery system to advance the science, technology, and quality of care. For more information, visit www.usoncology.com. We extend an extremely competitive offering of benefits to employees, including Medical Health Care, Dental Care, Vision Plan, 401-K with a matching component, Life Insurance, Short-term and Long-term disability, and Wellness & Perks Programs.
Responsibilities :
ESSENTIAL DUTIES AND RESPONSIBILITIES :
- Greets patients and visitors to the clinic in a prompt, courteous and professional manner.
- Checks in patients and informs clinical staff of patient arrival.
- Provides and explains paperwork for the patient to complete prior to examination.
- Collects, proofs for completeness, and files patient forms.
- Updates demographics and insurance information in the system.
- Collects co-pays and balances; provides receipt.
- Answers, screens, and responds to routine questions, routes to appropriate personnel, or take thorough messages.
Pages clinic personnel as appropriate. Communicates messages in an accurate and timely manner according to procedures.
Notifies appropriate staff of the cancellation and makes note in patient chart.
Qualifications :
MINIMUM QUALIFICATIONS :
PHYSICAL DEMANDS : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be present at the employee site during regularly scheduled business hours and regularly required to sit or stand and talk or hear. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range.
WORK ENVIRONMENT : The work environment may include exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations and other conditions common to an oncology / hematology clinic environment. Work will involve in-person interaction with co-workers and management and / or clients. Work may require minimal travel by automobile to office sites.
