What are the responsibilities and job description for the Assistant Supervisor position at Integrated Dermatology?
Company Description
Our busy Dermatology office in East Syracuse seeks an experienced Front Desk Supervisor to manage the front desk and office operations. This well-established practice provides a full range of services in Dermatology. We are looking for a Front Desk Supervisor to help provide excellent care to our patients.
Job Description
- Oversee daily operations of the front office
- Supervise front desk staff
- Oversees patient billing & collections
- Manage and coordinate the scheduling of front staff for the entire practice, train front staff, be the contact person for call outs, get/provide coverage for call outs.
- Manage the daily operations of the Syracuse office, including patient scheduling/registration, medical records, data entry, cash posting, daily bank deposit activity, office maintenance and computer systems.
- Ensure practice is providing the appropriate level of patient service including the resolution of patient concerns/issues.
- Manage, implement and maintain office policies and procedures.
- Oversee compliance related activity.
- Provide additional administrative support to the practitioner through the completion of assigned tasks.
- Must be able to fill in for MA's for Syracuse office only
Qualifications
- Exceptional customer (patient) service skills.
- Thorough knowledge of HIPAA, OSHA, and other relevant medical practice regulations
- Strong computer skills with an intermediate level of proficiency in MS Word and Excel.
- Ability to multi-task
- Excellent organizational skills
- Ability to manage staff and maintain a positive work environment
Additional Information
Job Type:
- Full-time
- Monday- Friday
Experience:
- At least 2 years of experience in medical office managment (Dermatology experience preferred).
- At least 2 years of experience as a Front Desk Receptionist.
- Experience with medical software systems (EMR).
Education:
- High school diploma or equivalent
Salary
- Pay Starts at 50k and increases with experience
