What are the responsibilities and job description for the Front Desk Supervisor position at Integrated Dermatology?
Company Description
Our busy Dermatology practice is seeking an experienced Front Desk Supervisor to join our team!
Job Description
Duties:
- Oversee and train all Front Desk staff in Plymouth and Quincy with best practices including filling and moving provider schedules
- Hiring firing and performance evaluations of front desk staff
- Supervising and training all aspects of the patient registration process including verifying insurances
- Executing and maintaining all Admin duties in ATHENA
- Supervising and training of Insurance Prior Authorization process
- Supervising Patient billing process through RCM
- Maintain strict patient and physician confidentiality
- Reporting to Practice Manager
Qualifications
- Experienced in leading a team
- Ability to multitask
- Superb customer service skills
- Team Player
- Patient
- Computer Skills
- EMR Experience
- Attention to detail
- Punctuality
- Professional presence
Additional Information
Job Type:
- Full-time
- Monday - Friday 8:00 am-5:00 pm
- Must be willing to go to both offices in Quincy and Plymouth
Experience:
- Front Desk Operations and Scheduling Optimization
- 2 years’ experience as a Lead or Supervisor
- Experience utilizing EMR is required
Education:
- Associates Degree preferred
