What are the responsibilities and job description for the Patient Account Specialist I (Santa Ana, CA) position at Integrated Healthcare Holdings?
Salary Range: 25.75 To 32.19 (USD) Hourly
SUMMARYThe Collection Specialist is responsible for aggressively working the activity for assignedaccounts ensuring payment and/or resolution of outstanding account balances. He/Shecommunicates with patients and third party agencies to assist in the resolution of outstandingaccount balances, completes and maintains timely, accurate reports of account activity, as wellas responds to incoming calls and mail from patients and third party agencies regardingoutstanding account balances.REQUIREMENTS
• High school diploma or equivalent required
• Minimum of two years’ experience with third party reimbursement requirements
• Ability to work independently and prioritize responsibilities
• Must be able to organize, have time management skills
• Must be able to read, write, and speak English, as well as possess good verbal andcommunications skillsDUTIES AND RESPONSIBILITIES
• Receives incoming phone calls/mail from patients and third parties assisting in theresolution of accounts receivable.
• Properly performs and utilizes Meditech financial modules and any applicable systemsrequired.
• Reviews reports of outstanding accounts to determine appropriate next actionsrequired to obtain payment for outstanding balances.
• Aggressively works patient accounts and/or third party bills necessary for collection ofoutstanding balances.
• Update patient accounts, as appropriate, to prompt next actions and document allactivity.
• Works intra and inter- departmentally to ensure cost effective utilization.
• Assists patients in making payment arrangements.
• Receives and answers inquiries from patients, insurance companies, Medicare or otherparties regarding billing.
• Makes recommendations for the resolution of account balances; i.e., flat rateadjustment, write-off, charity referral, etc.
• Works cooperatively with other department staff to determine appropriate course ofaction to assist patients with the resolution of outstanding account balances.
• Maintains account information pertinent to collection activity on all accounts,admissions and referrals.
• Reviews all billing for completeness and accuracy.
• Promotes environmental and patient safety:o Makes provision for a clean, organized environmento Constantly observes for unsafe conditionso Reports safety issues in a timely mannero Has knowledge of general safety, department and service safety, and specificjob hazardouso Demonstrates proper body mechanics in all functions
• Promotes efficient use of departmental supplies and equipment:o Ensures equipment is in good working ordero Reports equipment problems to appropriate personnel promptly
Employment Type Full Time Regular
Salary : $26
