Tasting Room Server - Mt Palomar Winery - Temecula, CA

Salary Range: 16.50 To 18 (USD) Hourly

Job Description:The Tasting Room Server is responsible for ensuring that guests are offered an enjoyable visit reflectingthe high customer service standards of Mount Palomar Winery. They ensure all details of service areperformed properly and every guest receives the highest quality of service. A Tasting Room Server mustmaintain a professional appearance and friendly attitude toward guests, other employees andmanagement staff. This is a sales position. Tasting Room Servers are expected to sell to every guest andmaintain a minimum sales goal.Responsibilities: Pleasantly educate our guests on wine, pour tastings and glasses and sell wine and clubmemberships to guests while maintaining safe and friendly environment. Inform guests of their tasting options and sell according to their desires. Sell wine and wine club memberships meeting individual and group sales goals. Ensure bar and service area is organized, clean and neat at all times. Replenish supplies in the tasting bar area, including wine, beer, glassware, napkins and otherrelated items. Be prepared to describe products served and make recommendations as requested. Recognize and notify management of any problems resulting from guest complaints,intoxication or disruptive behavior. Notify management of unsafe conditions, needed maintenance of tables, chairs, carpet and/orequipment and any accidents. Follow all procedures when responding to any emergency or safety situation. Additional functions and requirements may be assigned by supervisors as deemed appropriate.Qualifications: Minimum six (6) months experience working in sales and customer service. Has the ability to work under pressure in fast paced environment while practicing exceptionalorganizational and time management skills. Must be reliable, available weekends, holidays and special events which are peak volumestimes. Must be able to lift up to 50 lbs. Knowledge of types of wine, beer and other beverage related items. Strong attention to detail and the ability to handle multiple tasks. Excellent communication skills, professional appearance, and naturally friendly.Physical Requirements: Stand, Squat or Kneel FrequentlyWalk Constantly Bend Constantly Lift/carry 11-20 lbs Constantly Reach Outward Constantly Lift carry 21-40lbs Frequently Reach above shoulder Push/pull 26-40lbs Frequently Sense of Sound (Hear verbal requests by guests, coworkers and managers) Vision (Near, Distance, Color, Peripheral, Depth Perception) Ability to wear Personal Protective Equipment (PPE) (Non Slip shoes, back belt if lifting over20lbs, safety glove when using knife)Work Environment: Mount Palomar is a working winery with production spaces, event spaces, vineyards, and guestareas. Mixed area types include office environments, wine and vineyard production areas, andguest areas including a restaurant, tasting room, and event space. Mount Palomar is a fast paced, high-energy, moderately noisy environment containing multiplepersonality types. Can become crowded and high-pressure, especially on the weekends andduring holiday period. Mount Palomar includes indoor and outdoor environments, subject to hot and cold elements.

Employment Type Part Time

Salary : $17