What are the responsibilities and job description for the Patient Care Coordinator - Greenville, South Carolina position at Integrated Mechanical Care Inc?
Business Overview:
Integrated Musculoskeletal Care (IMC) offers clinical services and other musculoskeletal solutions that help orthopedic patients recover from musculoskeletal disorders (MSDs) with exceptional speed and remarkably low recurrence ratesthe best in the industry. The Companys clinical, evidence-based approach offers patients with MSDs a reliable, efficient, and effective assessment and condition-reversal process that rapidly resolves their pain, optimizes their musculoskeletal health, and empowers them to be happier and joyfully constructive members of their communities.
Hiring Objective:
IMC is looking for a Patient Care Coordinator to assist our Advanced Musculoskeletal Specialists at one of our local Greenville, South Carolina offices in a Michelin Family Health Center.
Duties and Tasks:
- Greets patients and handles their inquiries or directs them to the appropriate person, according to their needs.
- Prepares data workstation for patients to enter pain, function and questionnaire scores online.
- Retrieves online data for clinician evaluations through company database.
- Answers telephone and gives information to patients, takes messages, or transfers to appropriate individual.
- Schedules and confirms appointments for patients.
- Maintains scheduling and event calendar for Physical Therapists.
- Prepares files and records information, updates excel documents, such as outcomes data, attendance records, correspondence or other material.
- Completes forms in accordance with company procedures and completes financial transactions with patients.
- Makes copies and/or faxes correspondence or other printed material to physician offices or appropriate parties.
- Responds timely to all medical records requests.
- Assists Referral Coordinators with data entry and subsequent referral outreach and scheduling.
- Understands and maintains HIPAA compliance.
Desired Skills and Experience
- Shares and can articulate Company values, vision, and mission.
- Understands and can articulate Company objectives, strategies, policies, structures, systems, processes, and standards.
- Proves highly motivated, largely self-sufficient, self-starter qualities.
- Demonstrates problem solving skills in a complex environment.
- Thinks creatively and focuses on opportunities for growth.
- Displays effective and professional customer service skills.
- Commits to self-development and handles increasing responsibilities over time.
- Works effectively both independently and in a team atmosphere.
- Relies on superiors, peers, and subordinates with prudence.
- Exhibits exceptional time management and organizational skills.
- Thrives in a fast-paced, highly demanding entrepreneurial environment.
- Proves intermediate competencies in key Microsoft Office applications including MS Outlook, Word, Excel, and PowerPoint.
Compensation:
$17 - 20 hourly, based on education and experience.
Benefits:
Including, but not limited to, immediate eligibility for various health plan options with employer contributions, dental, vision and supplemental insurances available. 401(k) with a 4% match. Employer paid long term disability insurance and telemedicine plan. Annual PTO packages and paid holidays.
Salary : $17 - $20