What are the responsibilities and job description for the Medical Office Supervisor position at Integrated Medical Professionals PLLC?
Job Summary:
We are seeking a highly organized and experienced Medical Office Supervisor to oversee the daily activities of our front office staff at Integrated Medical Professionals PLLC. As a key member of our team, you will be responsible for ensuring efficient operations and service delivery, including training, addressing staff issues, and conducting performance reviews.
Main Responsibilities:
- Assist in new hire interviews and provide ongoing training for staff based on job functions.
- Supervise Front Office Staff, ensuring proper scheduling and Front Desk coverage at all times.
- Maintain staff schedules and monitor/control overtime.
- Oversee time and attendance/payroll activities for staff.
- Work with Front Office Staff to resolve any issues and concerns.
- Assist Front Desk Manager with conducting staff performance reviews.
- Provide information to the Front Desk Manager for use in evaluations, disciplinary action, and terminations.
- Oversee daily charges, banking/deposits, authorizations, and referrals.
- Provide relief for various positions as needed, including back-up telephone and/or front desk coverage.
- Maintain communication with patients and clinical areas to maintain appropriate patient flow.
- Verify patients' medical records and insurance for accuracy and oversee patient files for appropriate documentation.
- Handle ordering of office supplies for the practice.
- Participate in educational activities.
- Act as a team player, collaborating, communicating clearly, and cooperating with all patients, leaders, and fellow coworkers.
