Manager, Revenue Cycle

Job Purpose: The purpose of the Collections Manager is to be responsible for directing and coordinating the overall functions of the billing office to ensure the timely billing of claims, the management of accounts receivables, including denials and the maximization of cash flow.

Essential Functions:

· Lead and manage a team of Medicare collectors, providing coaching, training, and ongoing support to ensure high performance and productivity.

· Set clear goals and performance expectations for the team and provide regular feedback to drive continuous improvement.

· Develop and implement strategies to increase revenue.

· Monitor and manage team performance metrics.

· Ensure compliance with Medicare regulations and company policies by conducting regular audits and providing training as needed.

· Collaborate with cross-functional teams, including recruitment, training, and sales operations, to optimize team performance and enhance processes.

· Stay updated on changes in Medicare regulations and industry trends to ensure team members are well-informed and able to provide accurate information.

· Maintains contacts with other site managers to obtain and analyze additional patient information to document and process billings accurately.

· Collects and processes payroll for billing staff.

· Maintains billing staff PTO requests and insures proper staffing and department coverage at all times.

· Handles other duties and projects as assigned.

Qualifications and Education Requirements:

· Bachelor's degree, preferred in business administration, healthcare or related field.

· Minimum five years of experience in a medical business office.

· Preferred experience with GE Centricity. Preferred experience in Oncology billing.

· Knowledge of computer/telephony support, preferably in a health care environment

· Strong customer service background, preferably in health care environment

· Excellent verbal communication skills

· Competence with computer processing functions and other standard office equipment

· Ability to manage and prioritize multiple tasks

· Ability to calmly and professionally resolve customer issues with diplomacy and tact

· Ability to work independently with minimal supervision

· Strong organizational skills

Ability to work in a team environment and enjoy multi-job functions. Strong Business and Organizational Competence. Exceptional Customer Service Skills. Strong functional Competence. Interpersonal Skill Competency. Stress Tolerance. Initiative. Adaptability. Accountability. Integrity. Self-Confidence. Time Management Skills with an emphasis on multi-tasking.

Physical Demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Type: Full-time

Pay: $91,400.00 - $100,686.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• Nashville, TN 37205 (Required)

Ability to Relocate:

• Nashville, TN 37205: Relocate before starting work (Required)

Work Location: Hybrid remote in Nashville, TN 37205

Salary : $91,400 - $100,686