Internship - Summer 2025

The IPM intern position will support the department  in day-to-day administrative tasks and activities during the summer of 2025.

Essential Job Functions:

• Seek to understand the overall concept of the company, including the brand, customer, product goals, and other aspects of service.

• Perform tasks such as research, data capturing and working closely with different team members to learn more about the company.

• Propose new ideas and solutions and present final project during the internship.
• Provide suggestions to management for improving customer service and internal processes.

• Track progress, priorities, and deadlines of various projects.
• Participate in department and company meetings.

• Other duties as assigned by management.

Qualifications:

• Some experience in an office environment preferred
• Experience studying the discipline that they will support at IPM
• Excellent verbal and written communication skills
• Working knowledge of MS Office Suite and EPICOR or other ERP software

Educational Requirements:

• Pursuing a BS/BA in Business Administration or relevant field

Travel Requirements:

• 0-25% travel

Physical Requirements:

• Ability to lift 20 pounds
• Standing and sitting for extended periods of time

Job Specific Competencies:

• Organizing - Able to use resources (people, funding, material, support) to get things done. Able to orchestrate multiple activities at once to accomplish a goal. Uses resources effectively and efficiently. Arranges information and files in a useful manner, so that information can be retrieved on demand.
• Communication – Oral - Employee can be understood clearly when speaking to others.  Listens and obtains clarification. Participates in meetings.
• Communication – Written - Able to write clearly and succinctly in a variety of communication settings and styles. Able to convey messages. Makes communications clear and simple and stays focused on the topic.

Core Principles:

Unwavering Integrity

We refuse to compromise our ethics and high professional standards in order to achieve desired outcomes.

• We do what is right.
• We treat others the way we wish to be treated.
• We do nothing to betray a confidence, stretch the truth, or mislead others.
• If we are unable to honor a commitment we promptly inform those affected.
• We accept responsibility and apologize if we erode trust.
• Our words are constructive, respectful, and supportive of others and our company.
• We freely share ideas and opinions, and deal with differences professionally. 
• We do not compromise the safety or well-being of others or ourselves.

Servant’s Heart

We possess a never-ending desire to serve and support others.

• We understand that our work must satisfy our customer’s expectations for quality and value.
• We are polite, respectful, and show great consideration for others time and needs.
• Every opportunity to serve a customer is met with our can-do attitude, empathy, and humility.
• We seek first to understand before attempting to be understood.
• We provide timely responses to customer requests.
• Our friendliness and initiative make it easy for customers to work with us.
• With great urgency we take definitive action to remedy unmet expectations.
• We look for ways at every turn to exceed customer expectations.

Ownership Spirit

Our passion for employee ownership is demonstrated in everything we do.

• We put forth the time and energy it takes to get a job done right.
• We are collaborative team players who are highly relational and results driven.
• We trust that employee owners have the customers’ and companies’ best interest in mind, so we focus on solutions rather than blame.
• We make positive impressions through our professional appearance and conduct, attention to detail, and communication.
• We are proud ambassadors of our products, services, and company.
• Our attitude and actions help nurture a welcoming culture of inclusion, unity, and cooperation.
• We are highly adaptable when faced with changing situations, conditions or complex problems.
• We treat company resources as if they were our own.

Continuous Innovation and Improvement

We challenge the status quo and strive for excellence in all our work.

• We proactively initiate improvements in our know-how, products, services, safety, and processes.
• We innovate through technology and process development to create differentiated value and customer experiences.
• We engage in constant learning to improve our skills and understanding of our business.
• We tenaciously identify and drive out waste.
• When identifying problems we ask what we ourselves can do to improve the situation.
• We share relevant learning with those who need to know.
• We are relentless in our efforts to create and sustain organized work areas and process.
• We initiate and embrace change for the opportunity it may present.