Regional Service Technician- Columbus Ohio

Job Summary

The Regional Service Technician is responsible for installing, servicing, and maintaining access control security systems for IPS clients in the region of Columbus, Ohio.

Primary Responsibilities

• Must be able to bend, kneel, stoop, crawl, climb ladders (both caged and un-caged) as well as stairs and other equipment.
• Required to stand and walk
• Maximum unassisted lift = 75lbs
• Must be able to safely drive company owned vehicle or personal vehicle for the purpose of IPS business.
• Use computers, laptops, and specialized interface and/or programming software to program and set up security, access, CCTV, or sound systems and associated devices
• Have and maintain manufacturer certifications pertaining to systems being programmed
• Coordinate with assigned project manager and/or other trades for completing projects and work orders efficiently and on time
• Monitor the installation work of outside contractors for ensuring that the projects are satisfactorily completed to state and local codes, regulations, and project specifics
• Troubleshoot and diagnose system problems or failures and identify equipment and/or components that require repair
• Perform regular system inspections including evaluating condition, identifying necessary repairs and recommending preventative maintenance
• Read and understand system diagrams, project and as-built drawings
• Install project specific cabling or piping per specifications and applicable building, electrical, and fire alarm codes
• Install project specific devices including but not limited to Fire, Suppression, CCTV, Intrusion, Access, Nurse Call, etc. per specifications and applicable building, electrical, and fire alarm codes
• Maintain assigned tools, vehicle and equipment
• Follow company mandated safety policies
• Communicate with others verbally and in writing
• Work off lifts of all sizes and heights, and obtain lift certification
• Use and understand company software for completion of service tickets, logging time, and obtaining job specific information
• Obtain and maintain necessary licenses and certification
• Attend job specific training sessions
• Willing to work after normal business hours and weekends
• Periodically travel out of normal service area when necessary
• Willing to learn new products and services
• Attend manufacturer and company specified training programs
• Must demonstrate a high degree of integrity and honesty
• Must have a demeanor to work well with a variety of customer personalities
• Must be able to travel out of town up 25% of the time
• Must be available to participate in after-hours on-call rotation with other technicians.

Required Qualifications

• Lenel Certification and/or Experience preferred
• Must have 3-5 years of experience as a security technician or other relative industry experience
• OSHA-10 or OSHA-30 hour certification
• Must be efficient and productive in a fast-paced, rapidly changing environment
• Must be able to navigate company software, enter data, and send communication. Knowledge of Microsoft Word and Excel a plus.
• Must possess excellent customer service skills for both internal and external customers
• Must be able to operate hand and power tools
• Must be able to unload, carry, and climb ladders
• Must maintain First Aid and CPR Certification
• Must maintain lift, confined space, and other required safety certifications for our industry

Physical Requirements & Environment

• Must be able to bend, kneel, stoop, crawl, climb ladders (both caged and un-caged) as well as stairs and other equipment.
• Required to stand and walk
• Maximum unassisted lift = 75lbs
• All employees of IPS are subject to random drug testing per our Drug Free Safety Policy
• Background check required. Must have and maintain a clean driving record (no DUIs or other serious violations within the past three years).

Other Duties

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EEOC Statement

It is the policy of Integrated Protection Services not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Integrated Protection Services to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. For Integrated Protection Services’ full EEO/AAP statement, please contact the Human Resources Department.

AT WILL

All employment positions at Integrated Protection Services Inc. are “at-will” positions. “At-will” positions are those where employment and compensation can be terminated with or without cause and with or without notice. No one is authorized by the company to provide any individual with special arrangements concerning terms or conditions of employment. No permanent employment or employment for any term is intended or can be implied by statements in this job description.