Sr. Analyst Business Operations

Position Summary:

This position will primarily support the Trial Delivery Managers (TDM) in all aspects of eMarketplace for DU managed trials, both in-house and outsourced trials, and in working with all types of strategic partners and vendors. He/she will support TDMs across therapeutic areas as the subject matter expert in the financial system from the Initial PO generation through trial/PO closures.

Responsibilities include but are not limited to: initial requests in eMarketplace for POs for all new studies, working directly with procurement to maintain good status with payments and POs, invoice resolution, PO reassignments, PO tracking reports to study teams, analysis and follow-up on Change Orders and Notifications, including updating the PO amounts, and reconciliation with original work orders and subsequent change orders. Additional responsibilities may include support for the TDM in other systems such as; eMP Contracting, Request Navigator (HCC EMEA), Totality (Descriptive IDs only), and system access requests for eMarketplace/Ariba. Provide study status reports for ICD, Lynx (EMEA), and Ariba. This position will report into a DU Functional Manager with dotted line reporting structure with designated GD trial team members.

Principal Responsibilities:

• Assist in study specific budget management and documentation as it relates to vendor management and oversight of all POs, including finalization, distribution, and closeout.
• Serve as the single point of contact for eMarketplace/Ariba, eMarketplace Contracting, and Request Navigator activities.
• Liaise with AskGS (Procurement, Accounts Payable, Totality) to resolve eMP/Ariba Issues, errors, and mismatches.
• Support the GTL in requesting vendor submission of corrected invoices, associated credit memos, and work with Accounts Payable on invoice resolution and updating financial details.
• Support PO migration and reassignment activities including Parexel/Perceptive, Calyx and Clario.
• Follow-up on internal and external outcome of meetings as it relates to a trials OOPs and update eMP requests as needed.
• Maintain key eMP specific information including subject matter expert (SME) list, General Ledger (GL) codes, and Purchasing Units to provide guidance to GTLs.
• Train and instruct stakeholders on eMP, eMarketplace Contracting, UCT, Totality, Request Navigator, and eMP End-to-End process
• Participate in GD initiatives as assigned.
• May serve as a subject matter expert for additional system specific activities as designated by manager.
  
  

Principal Relationships: Internal: Global Operations Head, Clinical Trial Manager, Global Trial Leader, Global Program Leader, Functional Management, other Global-CTAs, Local Trial Manager, Country- based - CTAs, Site Manager, IDM Manager, Central Monitoring Managers, HCC Clinical Operations Services, cross functional members of the trial team: Study Responsible Physician/Scientist, Global Data Manager, Statistical Programmer, Biostatistician, Regulatory Medical Writer, Clinical Trial Registry Lead, Trial Supply Manager, Quality and Compliance Manager, Quality Process Lead, Business Operations Manager, Procurement Services and Functional Planner External: vendors’ contacts as applicable, including CROs and study site staff as needed.

Education and Experience Requirements: Associate’s degree (or equivalent) required and 2-3 years relevant work experience. Bachelor’s degree preferred, however, other relevant experiences and skills may be considered by the hiring manager when considering the candidate’s eligibility. Excellent organization skills, excellent written and verbal communication skills. Excellent independent time management skills. Proven ability to plan and track deliverables and timelines. Ability to work well in a dynamic environment and able to prioritize and respond to changing needs of the business. Proficient Microsoft Office applications and use of Internet, EXCEL, POWERPOINT, WORD