What are the responsibilities and job description for the Customer Service Specialist I position at Integrated Resources, Inc?
Job Summary:
The Customer Service Specialist serves our patients, members, and providers. Responsible for answering phone calls and scheduling patient appointments. Triages phone calls as necessary. May conduct patient/member pre-certification to ensure coverage for appointments and medical care. With the assistance of data and technology, they function as a liaison and ensures a high value and personalized experience. For Client Clinic: Member Advocate I & for Revenue Cycle: CPS Specialist.
Job Responsibilities:
Required Skills & Experience:
-One (1) three (3) years of customer service experience.
Preferred Skills & Experience:
-N/A
The Customer Service Specialist serves our patients, members, and providers. Responsible for answering phone calls and scheduling patient appointments. Triages phone calls as necessary. May conduct patient/member pre-certification to ensure coverage for appointments and medical care. With the assistance of data and technology, they function as a liaison and ensures a high value and personalized experience. For Client Clinic: Member Advocate I & for Revenue Cycle: CPS Specialist.
Job Responsibilities:
Required Skills & Experience:
-One (1) three (3) years of customer service experience.
Preferred Skills & Experience:
-N/A
Salary : $18 - $24
