What are the responsibilities and job description for the Patient Access Rep position at Integrated Resources, Inc?
Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors. The PAR will interview patients or relatives to obtain demographic and financial information required to complete the registration/admission and record the information in the electronic record system. The PAR will verify insurance benefits; explain financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service. Will serve as a mentor to new associates and assist in new employee orientation.
Primary Responsibilities Include: registration, insurance verification, cash collections, phone management, customer service, problem solving and workflow management
" Maintain an accuracy rate within the departmental guidelines.
" Demonstrates the importance of quality and integrity of capturing patient information with regards to patient confidentiality.
" Utilizes technology to verify and document insurance eligibility of patients accurately, efficiently, and timely according to established standards.
" Obtain signatures, verify accuracy of information, and scan documents into electronic patient record as applicable.
" Consistently performs the registration process through timely, accurate, and courteous completion of patient clinical and financial data. Work daily reports as assigned.
" Train in other Patient Access areas.
" Collects patient portion from patients prior to or at time of service (following MSE).
" A referral to a financial counselor will be initiated if the patient cannot pay the amount due.
" In the Emergency Department may be required to stand and walk up to 80% of shift.
Office experience in a healthcare environment, medical terminology, ability to multitask and prioritization skills preferred. Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, utilization of website search engines.
Schedule Notes: Patient registration, guarantor data entry, Epic experience, healthcare experience Shift: 8h day shift
Primary Responsibilities Include: registration, insurance verification, cash collections, phone management, customer service, problem solving and workflow management
" Maintain an accuracy rate within the departmental guidelines.
" Demonstrates the importance of quality and integrity of capturing patient information with regards to patient confidentiality.
" Utilizes technology to verify and document insurance eligibility of patients accurately, efficiently, and timely according to established standards.
" Obtain signatures, verify accuracy of information, and scan documents into electronic patient record as applicable.
" Consistently performs the registration process through timely, accurate, and courteous completion of patient clinical and financial data. Work daily reports as assigned.
" Train in other Patient Access areas.
" Collects patient portion from patients prior to or at time of service (following MSE).
" A referral to a financial counselor will be initiated if the patient cannot pay the amount due.
" In the Emergency Department may be required to stand and walk up to 80% of shift.
Office experience in a healthcare environment, medical terminology, ability to multitask and prioritization skills preferred. Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, utilization of website search engines.
Schedule Notes: Patient registration, guarantor data entry, Epic experience, healthcare experience Shift: 8h day shift
Salary : $19 - $24
