What are the responsibilities and job description for the PC Support Technician position at Integrated Resources INC?
Company Description
A Few Words About Us Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing.
Job Description
Position: PC Support Technician
Location: La Vista, NE
Duration: 1 year
Job Description:
• This is for 1 position working the NIGHT shift of 3:00 pm to Midnight Onsite and will be with team of 6 until 6 pm and then on their own until end of shift.
• Business Casual Dress
Main Responsibilities:
• Provides basic troubleshooting assistance and ticket resolution for personal computer users.
• Supports computer users with installation of basic hardware/software and networking components to meet personal computer needs.
• Diagnoses and troubleshoots basic problems with individual or multiple computer systems in order to maintain proper functioning; resolves issues including contacting and assisting vendors.
• Recommends hardware solutions regarding personal computers in assigned areas.
• Assists with computer studies, projects, and implementation of policies throughout area of assignment.
• Conducts diagnostic reviews and produces error reports as requested by customers in order to identify and correct any problems.
• Experience working with personal computer hardware, software, systems, local area networks and terminology. Good organizational and problem solving skills.
• Ability to operate computer peripherals including monitors, printers and scanners.
• High School Diploma with 3 to 5 years experience. Must have A plus Certification as this is required for conversion
Qualifications
• Basic printer troubleshooting and Windows 7 experience
Additional Information
Kind Regards
Sachin Gaikwad
Technical Recruiter
Integrated Resources, Inc.
IT Life Sciences Allied Healthcare CRO
Certified MBE |GSA - Schedule 66 I GSA - Schedule 621I
Direct Line : 732-429-1920
Board: 732-549-2030 - Ext 301