What are the responsibilities and job description for the Customer Service Representative/ Terminal Tech. position at Integrated Staffing?
Our client is Saratoga Springs, NY is currently recruiting for several Customer Service Representatives/Terminal Technicians to join their team. This seasonal position will run from the end of May 2025 until Labor Day 2025 at the Saratoga Race Course. The position is paying $18.00/hour and is a temporary/seasonal position.
***Terminal Technicians must obtain a NYS Gaming License for this position.***
TERMINAL TECHNICIAN RESPONSIBILITIES:
- Tote system data entry and verification.
- Preparation of reports/paperwork for the racetrack and/or corporate office.
- Assist in the shipping, loading or unloading of company equipment and/or supplies.
- Labeling, packaging, shipping and re-ordering of spare parts.
- Assist in the training of new employees and Line Technicians.
- Maintain, operate, setup or troubleshoot tote boards and auxiliary odds boards.
- Operation of the communications equipment used at the racetrack.
- Responsible for the preparation and maintenance of equipment.
- Equipment installation and tear down.
- Stocking of ticket paper on betting lines.
- Unloading of ticket stock from freight trucks.
- Perform minor repairs on terminal components, test components, correctly package components for shipment and order replacement components.
- Develop wiring and soldering skills.
- All other duties as assigned.
TERMINAL TECHNICIAN SKILLS/QUALIFICATIONS:
- Must have understanding of what pari-mutuel wagering is and company's role at the racetrack.
- Must be able to interact with association personnel in a professional manner.
- Must be able to understand configurations of the Tote room hardware, i.e. modems, multiplexers, consoles, display controllers, and printers.
- Familiarity with the Tote Board installation and operation.
- Understand the system reports and know what information is reported.
- Understand how prices are calculated and become familiar with the State rules and regulations.
- EDUCATION/EXPERIENCE: High School Diploma or GED. Line technician experience and electrical and/or computer experience preferred.
- WORK ENVIRONMENT: Must be at least eighteen (18) years of age, able to be licensed by state racing commission, able to work flexible work hours, including evenings, weekends, and holidays.
APPLY NOW!
Integrated Staffing values a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. Integrated Staffing will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.
Integrated Staffing: Staffing solutions that exceed expectations and build relationships.
Job Types: Full-time, Seasonal
Pay: $18.00 per hour
Shift:
- Day shift
Education:
- High school or equivalent (Preferred)
Work Location: In person
Salary : $18
