Demo

Cafe Service Supervisor

Integrated Support Solutions
Phoenix, AZ Full Time
POSTED ON 4/4/2025
AVAILABLE BEFORE 5/4/2025

Description

We would like to invite you to consider becoming a part of an organization that is dedicated to changing the way that nutrition, culinary arts, environment, and leadership are delivered in the clinical setting.

Integrated Support Solutions Inc. (We call ourselves ISSI) exists for the sole purpose of helping others succeed. We contract with hospitals, long-term care and rehab facilities to elevate the patient experience - and we do so by elevating you in your essential profession! Both our chefs and dietitians are elite food and nutrition experts that work to create a fine-dining approach in the hospital setting. We believe that a collaboration must exist between both the medical regimen of a patient and also what they are provided to eat in order to achieve optimal healing. This is what we believe true HEALTHcare is really about!

We are looking for unique individuals to represent our culture of service. We offer free or reduced-cost meals depending on location, tuition reimbursement, flexible scheduling, and opportunities for advancement.

We have an opening for a Cafe Supervisor in a state-of-the-art surgical hospital in the Phoenix area. Qualified candidates must have prior lead or supervisory experience in a restaurant or food establishment. They will also have the ability to cover any and all positions including but not limited to cashier, Ambassador / server, barista, stocking, bank deposits, till balancing, etc. Must be available to work 40-55 hours over a variety of shifts between 6 : 30am-7 : 30pm Monday through Friday and weekends as needed.

Requirements

Basic job duties include, but are not limited to :

  • Assist the Director in directly overseeing the management of caf guest services.
  • Ability to oversee the daily operation of the coffee and beverage retail services
  • Management of retail production program.
  • Willingness to delegate daily tasks and supervise a staff of up to 20 employees.
  • Host daily huddle meetings to promote continuing educations of staff performance standards and policy updates.
  • Ability to consistently conduct routine audit documentation of foodservice performance and safety standards.
  • Assist in the ordering and management of all food stock.
  • Uphold minimum acceptable standards and methods as outlined in the Policy and Procedures to promote high quality food and dining services.
  • Willingness to provide real time feedback and constructive guidance to employees to prevent any safety, food borne illnesses, or performance risks in accordance with Federal, State and County regulations.
  • Ability to effectively communicate with Director in a timely manner any and all performance, safety, and service issues or concerns and provide potential solutions.
  • Must be available to work 40-55 hours over a variety of shifts between 6 : 30am-7 : 30pm Monday through Friday and weekends as needed.

Preferred Experience / Qualifications :

  • Must have at least 1 year prior lead or supervisory experience in a restaurant or food establishment.
  • Must have administrative computer and organizational skills.
  • Excellent time management skills
  • Must be able to work in a fast-paced environment
  • Must have a valid serve safe or foodservice manager certificate or have one 30 day from the start of their employment.
  • Critical thinking, problem solving, and social interaction skills.
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