Cybersecurity Security Operations Center Manager

Integrated Talent Strategies (ITS) is seeking a Cybersecurity Security Operations Center Manager to work in the Cleveland Ohio area. This is a direct hire position that offers a variety of great benefits, including health insurance, 401(k), and paid time off. This position requires both the ability to tactically focus on immediate threats at hand as identified in alerts and intelligence as well as strategically remain focused on Initiatives tasked by senior leadership. Candidates must be highly analytical, technically competent, and have an ability to provide focus and calm during incident response scenarios. The ability to lead groups or move forward initiatives is essential. In addition, the ability to plan for future team needs requires staying informed of current events in technology platforms and the Cybersecurity industry.

#LI-RS1Responsibilities

Operational Management

• Manage team employees reporting directly to you. Responsibilities include preparing midyear and annual staff evaluations and addressing both opportunities for growth (such as promotions) or improvement (such as employee performance improvement plans) as performances warrant.
• Manage the on-call rotation and time off for the SOC
• Providing regular training sessions and mentorship opportunities to facilitate knowledge-sharing within the team.
• Hiring new staff members or contracting outside services to supplement your team's capabilities when needed.
• Responsible for vendor management - existing and future contractual relationships with technology and service providers. This includes working to address support issues, contract renewals / discrepancies, bi-weekly meetings, Quarterly Business Reviews, etc.
• Track tool performance / utilization to measure return on investment and support future evaluation / rationalization needs.
• Responsible for identifying tool / service evaluation opportunities. Working closely with the Security Threat Architect.
• Responsible for day-to-day CSOC budget management
• Lead your team and communicate with management during incident response (IR) to ensure timely notification and containment occur. Responsibilities include ensuring communicating, documenting IR progress, and following through with post-mortem reviews.
• Ensure CSOC meets regulatory compliance of both internal and external auditors by adherence to policies and procedures. Ensure version control of SOC alerts as well as least privilege access to logs and investigation data.
• Ensure synchronization and collaboration between the CSOC and Cyber Threat Intelligence team.
• Work with other departments to identify the root causes of security incidents and develop strategies to mitigate these risks.

Strategy & Planning

• Work with employees on Individual Development plans. Interface with management and Human Resources to ensure plans meet business needs and provide measurable advancement steps to employee promotion and realization of career goals.
• Responsible for building and briefing at the monthly Governance Board meetings for existing or future spend as appropriate.
• Responsible for planning and prioritizing annual spend for CSOC in support of Operational Plan Development and advising upper management on budget forecasting.
• Improve incident response times, reduce false positives and other extraneous alerts, and enhancing threat detection capabilities.
• Work with CSOC and architecture in determining technology and resource requirements.
• Participate in engagement with other service families and departments in addressing CSOC logging and monitoring needs. Engage with same groups in developing Enterprise logging and monitoring strategies and solutions.
• Stay abreast of business and technological developments to properly prepare CSOC future posture.

Acquisition & Deployment

• Work with upper management to understand budget availability to shape CSOC efforts.
• Supervise team and/or perform compliance assessments to include Proof of Value (PoV) or Proof of Concept (PoC) for new program security tools.

Knowledge & Experience

• 10 years IT experience.
• 8 years IT security experience
• 4 years of leading and managing a team of direct reports

About Integrated Talent Strategies (ITS)

ITS is an international recruiting and staffing firm specializing in Engineering, Technical and Professional positions. Founded in 1984 as a subsidiary of an engineering firm, ITS continues to remain a strategic partner for the job seeker.

Our clients include some of the largest and most respected architectural, engineering, and manufacturing companies in business today. Our ability to offer a wide range of services, and the flexibility to adjust to the changing needs of our clients, has allowed us to maintain a solid reputation for 40 years.