Receptionist (Full-time)

About us

Integrative Medical Center of NM is a small business in Las Cruces, NM, with a bright, new building with views of the Organ Mountains. We strive to offer the best experience for our patients.

Job purpose & summary
- Do you enjoy organizing and working with people?

- Are you known for being positive, reliable & punctual, detail-oriented, a fast learner, and a good communicator/writer?

- Do you have an interest in healthcare?

If so, we can train you on the rest!

Preferred: Two years of college or college graduate, Bilingual (English & Spanish), strong writing and spelling skills.

Duties include taking vital signs (can train), preparing & organizing charts and patients for appointments, stocking exam rooms, confirming appointments, answering and routing calls, calling in prescriptions, assisting physician with procedures, and keeping charts organized.

We consider our staff as part of our family and are looking to hire someone who is looking for longevity in their career with us, someone who is efficient, considerate of their teammates, and has excellent customer service.

Duties and responsibilities

· Greet, check in, and register patients

· Answer phone, check voicemail, take phone messages and/or direct calls accordingly

· Schedule patient appointments

· Collect payments

· Record and call in prescriptions

· Schedule hospital admissions, tests, scans and outside appointments for patients

· Maintain and manage patient records, including documenting communication/messages

· Move patients through appointments as scheduled

· Take orders for supplements for either pickup or shipping

· Maintain stock of forms, supplements, and office supplies

· Ensure patient information is accurate including billing information

· Obtain external medical records as required by medical professionals

· Address patient requests for information

· Complete other clerical duties as assigned

· Ensure reception area is well maintained, neat and clean

Qualifications

Education: Some college preferred.

Minimum Experience: Clerical experience a plus. Bilingual (English/Spanish) strongly preferred. Must be VERY detail-oriented and have STRONG customer service skills (pleasant demeanor, strong written and verbal communication skills, effective at problem-solving, good rapport with clients). Experience working with medications and insurance companies is preferred. Interest in healthcare.

Physical requirements : Ability to lift 10 pounds.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Application Question(s):

• Describe at least one achievement.
• What is your favorite job, whether volunteer or paid, and why?

Ability to Commute:

• Las Cruces, NM 88011 (Required)

Work Location: In person

Salary : $16 - $18