What are the responsibilities and job description for the FULL TIME MEDICAL ADMINISTRATIVE ASSISTANT position at Integrative Medicine of CNY?
Full-time Medical Administrative Assistant
Pay range : $16-17 hour DOE
Full-time, W2 position
Monday - Thursday
No weekends
Work location : in-person, Chittenango NY 13037
Company website : www.imofcny.com
Mission / Purpose :
This is a unique position in that the Medical Administrative Assistant will be working directly with an impactful team of integrative health and wellness advocates in an integrative medicine practice in Central New York, providing client-facing support at the front desk, completing various administrative duties related to the practice, and join a collaborative team that operates on truth and integrity. Needs to be willing to learn and run a holistic healing modality that involves bioenergetics and energy imprinted water as a part of their role at IMOFCNY.
Our Company Core Values
Truth and integrity
Health Participant Focused
Strong work ethic
Shared owner mentality
Use of intuition
Value of multiple healing modalities
Accountabilities :
Encode incoming lab reports and regularly update patient charts.
Ensure charts are prepared for practitioners next day appointments, send to team members for proper chart prep if not.
Execute on tasks from either of our health practitioners.
Answer phone calls as they come in and return missed phone calls within the next 24 hours or next business day.
Check and reply to emails and correspondence within 24 hours during normal business hours.
Log all standing tasks from any patient communication onto Cerbo for progress tracking and completion.
Check people in and out of the office, take payment, and schedule follow-up appointments.
Fax documents as needed
Take orders from patients for supplements and package supplements for shipment to the patient.
Before ending a work day, decide on 2 tasks you will execute on the following business day.
Maintain cleanliness of the office floors, desks, and waiting area
Learn and help provide the services of a holistic healing modality involving bioenergetics.
Physical setting :
Integrative Medicine practice located in Chittenango, NY
Weekly schedule :
Business hours are Monday through Thursday, 8am-4pm on most days
Requirements
What technical knowledge do you have to perform in your role?
Required
Google Suite (Drive, Docs, Sheets, Slides)
Microsoft Office (Office 365, Outlook, OneDrive)
Preferred
Zoom
Cerbo (EMR)
Qualifications (Must haves) :
At least 1 year in customer service or similar client-facing role
Proficient in using modern technologies (laptops / computers, some tech software)
Loves task and project organization and systems
Consider follow-through a personal strength
Is a self-starter and can complete tasks with minimal supervision
Interest in Integrative Healing modalities and a willingness to learn more
Qualifications (Nice to haves) :
Experience using Cerbo (EMR)
Benefits
Employee discounts on supplements and practitioner visits
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