Paralegal - Law Enforcement Request

Job Title: Paralegal (Law Enforcement Request) – Charlotte

Shift: 9:00 AM – 5:00 PM EST

Location: Currently remote within one hour of Charlotte, NC. A full return to office may be required with advance notice.

Job Summary

Integreon is seeking a full-time Paralegal to join our fast-growing Law Enforcement Request (LER) team supporting a premier high-tech client. In this role, you will review, process, and respond to sensitive legal requests from both domestic and international law enforcement agencies. You will also play a key role in ensuring compliance, identifying process improvements, and collaborating with internal teams.

The ideal candidate is detail-oriented, motivated, and highly organized, with the ability to work independently on sensitive matters while maintaining a strong focus on client service and process efficiency.

Key Responsibilities

• Review and process domestic and international law enforcement requests (LERs)
• Analyze and triage incoming requests to determine appropriate action
• Assess large legal documents with keen attention to detail
• Identify and escalate urgent or problematic LERs to appropriate teams
• Work independently and prioritize tasks with minimal oversight
• Compile pertinent case information and create data productions for law enforcement
• Maintain and update client systems accurately
• Monitor email and designated queues for incoming LERs
• Conduct follow-ups as required
• Communicate professionally with internal and external stakeholders, including international law enforcement
• Meet Key Performance Indicators (KPIs) and productivity metrics while ensuring high-quality outcomes
• Utilize data analysis tools (e.g., Excel, SQL, Tableau) for reporting and insights
• Work with legal data, document review platforms, or eDiscovery tools

Qualifications & Requirements

• Bachelor’s degree or legal conversion qualification (law degree preferred)
• 1–3 years of experience in the legal or law enforcement industry
• Strong proficiency with Microsoft Office and Google Suite
• Highly organized and detail-oriented with the ability to multitask and troubleshoot issues
• Excellent written, verbal, and listening communication skills
• Ability to work under pressure and meet deadlines
• Self-motivated and capable of working both independently and as part of a team
• Availability for a full-time 40-hour workweek, including potential weekend/holiday rotations if required
• Proven ability to deliver high-quality results, enhance productivity, and support a fast-paced, client-focused culture
• Experience in Legal Operations and/or Legal Processes is a plus
• Fluency in a foreign language is advantageous but not required

About Integreon

Integreon is a globally trusted provider of award-winning legal and business solutions, serving leading law firms, corporations, and professional services firms. With over 3,000 employees worldwide, we offer scalable expertise to enhance operational efficiency.

Our comprehensive service offerings include document review, administrative support, and business solutions, delivered through onshore, offshore, and onsite models. With delivery centers across three continents, we provide multilingual, 24/7 support to our clients.

At Integreon, we seek exceptional talent to join our collaborative and innovative team. If you're looking to grow your career in an industry-leading company, we’d love to hear from you!

We are One. We are On.

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🌍 Visit us at www.integreon.com