Desktop Admin/Engineer (Contract to Hire)

About Us

We’re looking for a skilled and motivated Desktop Administrator/Engineer ready to make an immediate impact. This is a contract-to-hire opportunity with a clear path to permanent placement within 60 days for the right candidate. 

HIGHLIGHTS

Job Type: Contract-to-hire (within 60 days)

Location: Oklahoma City Market Facilities (West OKC, Council Crossing, Del City, Moore)

We are Emerus, the leader in small-format hospitals. We partner with respected and like-minded health systems who share our mission: To provide the care patients need, in the neighborhoods they live, by teams they trust. Our growing number of amazing partners includes Allegheny Health Network, Ascension, Baptist Health System, Baylor Scott & White Health, ChristianaCare, Dignity Health St. Rose Dominican, The Hospitals of Providence, INTEGRIS Health, MultiCare and WellSpan. Our innovative hospitals are fully accredited and provide highly individualized care. Emerus' commitment to patient care extends far beyond the confines of societal norms. We believe that every individual who walks through our doors deserves compassionate, comprehensive care, regardless of their background, identity, or circumstances. We are committed to fostering a work environment focused on teamwork that celebrates diversity, promotes equity and ensures equal access to information, development and opportunity for all of our Healthcare Pros.

Position Overview

The IT Desktop Engineer specializes in designing and prototyping client devices user experience, usability, compatibility and security.  This includes serving as technical escalation point for Desktop Administrators in client technologies.  This position is responsible for developing the client technology roadmap with the IT Director. 

Essential Job Functions

• Innovation: interoperability, prototyping & integration of hardware and software
• Create processes for efficient lifecycle management of hardware and software at the enterprise level
• SME for all client devices and escalation point for the Desktop Administrators
• Create Technical SOPs (Standard Operating Procedures) for the team
• Create the enterprise client devices technology road map
• Find root cause and elimination of common client device issues
• Recommend methods to promote a proactive Desktop environment to increase efficiency in deployment, maintenance and termination of equipment and user accounts
• Work with IT Security to integrate end client device strategy into Enterprise IT Security Architecture

Other Job Functions

• Maintain confidentiality and security standards and policies for the organization.
• Keep up to date with new developments in the IT industry
• Attend staff meetings or other company sponsored or mandated meetings as required.
• Ability to work off-hours
• Travel up to 40% of the time in order to fulfill the responsibilities of this position required

Basic Qualifications

• Associates Degree in Computer Information Systems, Computer Science, or equivalent technical work experience or certifications; Bachelor’s strongly preferred
• Excellent customer service and oral/written communication skills
• Healthcare experience strongly
• Microsoft certifications preferred
• 5 years’ experience in technical support of end client devices including desktop, laptops, tablets, smartphones in enterprise environment of 1,000 plus client devices
• 2 years’ experience with Enterprise-level Asset Inventory products and Closed-Loop Life Cycle management principles, including MDM (Mobile Device Management)
• 1 years’ experience with leading and creating road map of enterprise client devices
• 1 years’ experience with Microsoft GPOs (Group Policy Objects), scripting for desktop automations, client device management suites and tools
• Experience in provisioning and supporting teleconferencing and VoIP end devices
• Experience with writing technical documents (SOPs)
• Knowledge of networking concepts and technologies such as Ethernet, TCP/IP, DNS, and DHCP, Wireless