What are the responsibilities and job description for the Rehab Technician/ Front Desk Receptionist position at Integrity Advanced Medical?
Overview
We are seeking a dedicated and professional Front Desk Receptionist/Rehab Tech to join our team. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional service while managing various administrative tasks. This role is critical in ensuring smooth operations at the front desk, maintaining a welcoming environment, and supporting our healthcare team in delivering quality patient care.
Duties
- Greet patients and visitors warmly, ensuring a positive first impression.
- Manage front desk operations including answering phones, scheduling appointments, and handling inquiries.
- Perform insurance verification to ensure accurate patient information is collected.
- Maintain organized medical records and documentation in compliance with HIPAA regulations.
- Assist with office management tasks such as filing, updating patient files, and managing care plans.
- Review documentation for accuracy and completeness before patient appointments.
- Provide excellent patient service by addressing concerns and directing them to appropriate staff when necessary.
- Collaborate with healthcare providers to facilitate efficient patient flow and communication.
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- You will be crossed trained as a Rehabilitative Tech.
- Duties as a Rehab Tech:
- Demonstrate exercises.
- Assist patients with rehab exercises.
- Helping patients on and off Rehab table.
- Fill out Rehab Card and Soap Notes.
Qualifications
- Previous experience in a front desk or receptionist role, preferably in a healthcare setting.
- Familiarity with medical terminology and understanding of insurance verification processes.
- Strong organizational skills with attention to detail for documentation review.
- Excellent communication skills, both verbal and written, to interact effectively with patients and staff.
- Ability to handle sensitive information with discretion while adhering to HIPAA guidelines.
- Proficient in office management software and general computer skills.
- A compassionate demeanor with a commitment to providing high-quality patient service.
Join us in making a difference in our patients' lives by providing outstanding support at the front desk and as a rehab tech!
Job Type: Part-time
Pay: $16.00 - $19.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- Dental insurance
Schedule:
- Monday to Friday
Work Location: In person
Salary : $16 - $19