What are the responsibilities and job description for the Behavioral Health Collections Specialist position at Integrity Billing Company?
We are a leading provider in the behavioral healthcare industry, known for our expertise, innovative technology, and commitment to ethical practices. We specialize in health information management, billing services, and revenue cycle management for behavioral health facilities. Our focus is on delivering exceptional service to help our clients manage their revenue cycle efficiently, ensuring streamlined operations and enhanced patient care.
We are seeking dedicated individuals to join our team and contribute to our mission of maximizing revenue and driving excellence in the behavioral healthcare sector.
Job Description:
We are seeking an Insurance Collections Specialist to manage insurance-related collections duties. This role will focus on following up on outstanding charges, claims, appeals, and insurance payments, while ensuring timely resolution and proper allocation of payments. The goal is to maintain receivables within an ideal aging range and ensure the correct processing of insurance claims.
Key Responsibilities:
- Perform collections actions including contacting insurance companies by phone, mail, and portal communication.
- Analyze and resolve claims denials to ensure final resolution.
- Follow up on outstanding charges every 2-4 weeks, ensuring timely collections efforts.
- Identify billing or coding issues and take necessary steps (e.g., resubmitting claims, providing additional information).
- Handle incoming inquiries from insurance providers regarding medical records or letters of medical necessity.
- Research and respond to documentation requests from insurance carriers in a timely manner.
- Contact insurance carriers to collect on zero paid account balances.
- Document all activities, contacts, and communications in the billing software system.
- Monitor online portals for incoming insurance payments, notifying clients of payments and posting them accordingly.
- Maintain proper filing of related documentation and payment records.
- Pursue learning opportunities to enhance skills and knowledge.
- Participate in ongoing job-related training.
- Ensure compliance with HIPAA guidelines and confidentiality requirements.
- Perform other job-related duties as assigned.
Qualifications:
- High School Diploma or equivalent.
- Knowledge of medical billing and collection practices.
- Familiarity with basic medical coding and third-party procedures.
- Proficiency in computer programs and basic office equipment.
- Ability to operate a multi-line telephone system.
- Strong ability to follow written and oral instructions.
- Excellent organizational and detail-oriented skills.
- Ability to establish and maintain effective working relationships.
Additional Skills:
- Must be organized and detail-oriented.
- Strong communication skills, both written and verbal.
If you're a proactive individual with strong organizational and communication skills, apply today to join our team and make a significant impact on our insurance collections process!
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Salary : $18
