Technical Writer (API & ABI)

We are seeking a highly skilled Technical Writer to join the Digital Assets Team. This individual will create, edit, and maintain high-quality documentation that conveys complex technical information in a clear and concise manner. The role involves close collaboration with product managers, engineers, UX teams, and other stakeholders to ensure documentation is accurate, accessible, and tailored to diverse audiences.

Location: Boston, MA, or Jersey City, NJ

Employment Type: Contract-to-Hire (CTH)

Relocation Assistance: Not available

Visa Sponsorship: Not available

Key Responsibilities

• Provide expertise in establishing best practices for commercial product documentation.
• Review and improve existing documentation strategies for products and applications.
• Collaborate with UX teams to optimize the presentation of documentation on the Resource Hub.
• Work with product, engineering, and commercial teams to create and publish content, including product requirements, workflows, user guides, and technical materials.
• Develop standardized processes and templates for documentation to support consistent delivery across products.
• Produce and maintain documentation, such as architecture diagrams, API/ABI guides, workflow diagrams, deployment diagrams, and infrastructure requirements.
• Assist in creating content strategies and documentation plans for product development.
• Incorporate feedback from cross-functional teams to meet end-user needs.
  
  

Required Skills And Experience

• 5 years of experience as a Technical Writer with a focus on API and ABI documentation.
• 2 years of experience in software development.
• Familiarity with financial institution technology and API integration architecture.
• Experience with Blockchain and Web3 technologies.
• Strong knowledge of APIs, RESTful web services, and programming concepts.
• Proficiency in authoring tools, CMS platforms, and task management tools (e.g., Swagger, Postman, Confluence, JIRA).
• Knowledge of tech stacks like Python, MongoDB, CDC, and Kafka.
• Basic diagramming skills using tools like draw.io or Miro.
• Strong time management and problem-solving skills.
• Ability to work independently and think creatively in a fast-paced environment.
  
  

If you have the required skills and experience and thrive in a dynamic, autonomous setting, we encourage you to apply!

Skills: task management tools,teams,kafka,documentation,software development,api documentation,mongodb,restful web services,abi,abi documentation,diagrams,api,diagramming skills,cms platforms,authoring tools,blockchain,cdc,architecture,technical writing,web3 technologies,writer,python