Strategic Sales Operations Coordinator - LTL

The Strategic Services Operations Coordinator - LTL will have experience or the ability to be trained as an operations expert in: LTL (Less Than Truckload), you will be responsible for overseeing all aspects of the LTL operations within your territory. This position will assist in the day-to-day operations activity of daily check calls, building loads and assisting with billing needs. This would include customer service of tracking and tracing all shipments in a timely manner. This position will support the LTL Operations Specialist team and will report to the Strategic Sales Manager – LTL

Position Description (Essential Duties & Responsibilities)

• Clear understanding of IEL’s sales process as well as regulations and processes for Less Than Truckload freight.
• Work with the Strategic Sales Manager to help support the strategic vision of the department.
• Respond to broker/customer inquiries and concerns in a timely manner.
• Work with different internal departments to ensure a cohesive and collective working relationship to achieve the end goal of servicing the customer and growing sales.
• Demonstrate subject matter knowledge of all solutions provided by the Company in all customer and prospective customer interactions.
• Respond to broker/customer requests in a timely manner.
• Making check calls on all shipments and updating internal and external systems accurately.
• Build partnerships with Less Than Truckload carriers, including the negotiations of W&I’s, claims, and support initiatives.
• Other duties as assigned.
  
  

We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at HR@intxlog.com or call 1-888-374-5138 ext. 4.

US Based Employees - At IEL, we are committed to providing equal employment opportunities for all persons, regardless of age, ancestry, color, religious creed (including religious dress or grooming practice), family and medical care leave status, disability (mental and physical) including HIV and AIDS, marital status, medical condition (including cancer and genetic characteristics), genetic information, military status, protected veteran status, status as a victim of domestic violence or stalking, familiar status, national origin, race, sex, pregnancy, childbirth, breastfeeding or related medical condition, gender identity or expression, sexual orientation and or any other category protected by law.