Service Manager

Our ideal Service Manager is tasked with coordinating and help overseeing the organization’s operations. You should be ready to mentor your team members, find ways to increase quality of customer service and implement best practices across all levels. Ultimately, we're looking to find someone that can keep moral boosted with a robust, 'lets get it done' attitude in a company that rewards individual contributions and has fun while doing it.

Responsibilities:

• Develop, train, and oversee supervisors and staff
• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes, and best practices
• Purchase materials, plan inventory and oversee employee productivity
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Find ways to increase quality of customer service

Skills and Qualifications:

• Proven work experience as a manager or similar role
• Knowledge of organizational effectiveness and operations management
• The ability to work constructively with a wide range of personalities
• Familiarity with business and financial principles
• Leadership ability
• Outstanding organizational skills
• Degree in Business, Management or related field
• Flexibility and ability to bounce between projects quickly
• Professional appearance, maintaining a positive image at all times
• Consistent personality with the ability to separate personal and business issues.
• Excellent follow-through, taking initiative and not requiring much direction
• Superior communication skills, both verbal and written

Position Requirements:

• Bachelor’s Degree and at least 4 years of experience in business operations OR High School/GED and at least 7 years of experience in business operations
• An attitude of confidence, in being flexible and able to bounce between projects quickly
• A strong desire to deliver a great experience for both employees and customers, simultaneously
• A fun, customer-focused attitude; combining a ‘can-do’ spirit with knowledgeable experience

Qualifications

• BBA (Preferred)
• Intermediate level skill in Microsoft Word/Excel (for example: creating and modifying text styles, numbering and sorting lists, working with sections and columns, formatting tables, and using templates and using diagrams and drawing tools)

A message from our Business Owner:

Hi, my name is Justin O'Neal. I'm the founder of Integrity Facility Solutions (IFS). (Yes, this is me writing this, not some marketing person) We are based in Newburgh, IN. If you are looking for a job in a laid-back work environment that is professional, but not stuffy, without the corporate politics you must deal with at other companies, then read on. We're looking for people that are nice, really good at their job, love documentation & processes, and above all else have empathy for our clients and employees. We treat our employees and our clients great, and it requires someone with that same mindset. We also work hard but have fun solving challenges for our clients. This isn't the typical Manager position, we're looking for someone that seeking an opportunity for growth, financially and professionally. Nobody has an "employee number" here. They have a name, a family, a dog, a house, and a real purpose in our organization. If this sounds like a culture that you want to be a part of, great, please apply. If this isn't your cup of tea, no hard feelings. We have amazing people and no political power struggles. We want to keep it that way! :)

Justin O'Neal, CEO, Integrity Facility Solutions

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• Paid time off

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• Business Strategy & Management Occupations: 2 years (Preferred)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: In person

Salary : $50,000