Trainer

We are seeking a skilled and engaging Virtual Trainer to design, develop, and conduct training programs for newly hired Licensed Healthcare Agents.

Key Responsibilities:

Training Delivery:

• Conduct live, virtual training sessions for licensed Medicare agents on Medicare products, compliance, sales techniques, and customer service.
• Facilitate interactive and engaging learning experiences to ensure knowledge retention and application.

Content Development:

• Develop, update, and maintain training materials, presentations, and guides in compliance with Medicare regulations.
• Customize content to meet the needs of diverse learning styles and skill levels.

Technology Utilization:

• Use virtual training platforms to deliver sessions effectively.
• Leverage tools like polls, quizzes, and breakout rooms to enhance engagement and interaction.

Compliance and Regulation Adherence:

• Ensure all training programs align with CMS guidelines and industry standards.
• Provide updates to agents regarding changes in Medicare policies, plans, or compliance requirements.

Performance Evaluation:

• Assess participants’ learning through quizzes, role-plays, and feedback.
• Provide constructive feedback to improve agent performance and readiness.

Continuous Improvement:

• Analyze training outcomes and feedback to identify areas for improvement in training programs.
• Stay current on Medicare policies, market trends, and training best practices.

Qualification:

• Proven experience as a trainer, preferably in Medicare, healthcare insurance, or a regulated industry.
• Familiarity with Medicare Advantage, Medicare Supplement, and Prescription Drug Plans.

Skills:

• Strong presentation, communication, and facilitation skills.
• Proficiency with virtual training tools and learning management systems (LMS).
• Ability to simplify complex concepts and foster a positive learning environment.

Certifications:

• Active health insurance license
• Current Year AHIP Certification

About Integrity

Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.

Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity’s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.

Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.