Area Property Manager

The Area Property Manager is responsible for managing a portfolio of properties within a designated geographic area. This role includes overseeing the daily operations, financial performance, leasing, and tenant relations for the properties within the area. The Area Property Manager supervises property managers and other staff, ensuring that all properties are compliant with legal regulations, are financially successful, and provide high-quality living experiences for residents.

Property Operations and Oversight:

• Manage and oversee the daily operations of multiple properties within the designated area, ensuring efficient, cost-effective, and high-quality service delivery.
• Conduct regular property inspections to ensure the properties are well-maintained, clean, and in good working order.
• Ensure compliance with all property management standards, including safety, cleanliness, and tenant satisfaction.
• Address any operational or maintenance issues that may arise, escalating to senior management when necessary.

Team Leadership and Development:

• Supervise and mentor Property Managers within the assigned area, ensuring they are performing effectively and meeting company standards.
• Conduct regular performance reviews, offering feedback, training, and development opportunities to improve staff performance.
• Foster a positive work environment that encourages collaboration, professional growth, and strong team dynamics.
• Ensure that property staff are trained on company policies, industry standards, and legal compliance issues.

Financial Management and Budgeting:

• Develop, manage, and monitor budgets for properties within the assigned area, ensuring financial goals are met and operating expenses are kept within budget.
• Oversee property financial performance, including income and expense tracking, rent collection, and operating costs.
• Review and approve monthly financial reports, including profit and loss statements, and make necessary adjustments to meet budgetary targets.
• Coordinate with the accounting department to ensure accurate billing, payments, and reporting.

Leasing and Marketing:

• Develop and implement leasing strategies to maximize occupancy and rental income for each property in the area.
• Work with the marketing team to design and execute advertising campaigns to attract new tenants and maintain high occupancy levels.
• Oversee leasing activities, including the processing of applications, executing leases, and ensuring all documentation is accurate and compliant.
• Ensure the leasing teams are trained in sales techniques and compliance with all Fair Housing and other legal regulations.

Tenant Relations and Retention:

• Ensure a high level of tenant satisfaction through regular communication, addressing complaints or issues promptly, and maintaining positive relationships.
• Develop and implement tenant retention strategies to minimize turnover and maintain occupancy rates.
• Handle escalated tenant issues and complaints, working toward effective resolutions.
• Conduct periodic tenant satisfaction surveys to gather feedback and improve services.

Legal and Regulatory Compliance:

• Ensure all properties comply with local, state, and federal laws and regulations, including Fair Housing, health and safety standards, and building codes.
• Review and approve lease agreements and other contracts to ensure they meet legal requirements and company policies.
• Address any legal issues, complaints, or disputes promptly, working with legal counsel when necessary.

Reporting and Communication:

• Provide regular updates to the Regional Property Manager or Director of Operations on property performance, financial results, and any challenges faced.
• Submit monthly reports, including occupancy rates, leasing activity, maintenance issues, and financial performance.
• Maintain clear and consistent communication with property staff, tenants, vendors, and senior management.

Skills:

• Strong leadership skills with the ability to motivate, mentor, and manage a team.
• Excellent financial acumen with experience managing budgets and financial reports.
• In-depth knowledge of property management software, Microsoft Office Suite, and relevant property management tools.
• Strong problem-solving, decision-making, and conflict-resolution skills.

Work Environment and Physical Requirements

• Ability to travel within the assigned area for property visits, meetings, and inspections.
• Ability to work both in an office environment and on-site at properties.
• Some light physical activity may be required, such as walking properties or participating in property inspections.

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Evenings as needed
• Monday to Friday
• Weekends as needed

Ability to Commute:

• Charleston, WV 25301 (Preferred)

Ability to Relocate:

• Charleston, WV 25301: Relocate before starting work (Preferred)

Work Location: Hybrid remote in Charleston, WV 25301

Salary : $70,000 - $80,000