What are the responsibilities and job description for the Customer Service Representative position at Integrity Staffing Services?
We are seeking two Customer Service Representatives to join our team on a contract-to-hire basis. In this role, you will be responsible for providing exceptional customer service, addressing inquiries, and resolving issues to ensure a positive experience for our valued customers.
Key Responsibilities
- Support customer service by managing inquiries, processing orders and quotes
- Maintaining customer records, handling shipping logistics
- Processing credit applications and returns
- Supporting sales and marketing efforts
- Answer incoming customer calls and emails in a timely and courteous manner
- Provide product information and assist customers with placing order
- Troubleshoot and resolve customer concerns and complaints
- Maintain accurate records and documentation of customer interactions
- Collaborate with cross-functional teams to ensure customer needs are met
Qualifications
Compensation and Benefits
Hours :
Pay :
Salary : $20 - $24
