Demo

Healthcare Enrollment Specialist

Integrity Staffing Solutions
Secaucus, NJ Full Time
POSTED ON 3/5/2025
AVAILABLE BEFORE 6/4/2025

We're assisting our client, a growing healthcare company, in hiring their next amazing Enrollment Specialist! This is a Direct Hire opportunity with a starting rate of pay of $24.03 / hour. Prior healthcare experience is a MUST. If this is something you're interested in, please apply now!

Role Overview

As an Enrollment Specialist, you'll engage with prospective members, educate them on available services, and guide them to join a program offering no-cost support during their cancer journey. Reporting to the Enrollment Specialist Manager, this role involves making 80-100 daily outbound calls, identifying member needs, and collaborating with a care team to ensure comprehensive support.

Qualifications

  • Healthcare experience : 2 years in a healthcare setting such as call centers, patient-facing roles, or related fields.
  • Member-first mindset : Passionate about supporting individuals during challenging times.
  • Goal-oriented : Proven track record of exceeding performance metrics.
  • Effective communicator : Exceptional listening and rapport-building skills.
  • Tech-savvy : Proficient with tools like Zoom, Google Suite, and electronic health records.
  • Remote work readiness : Quiet, secure work environment and reliable internet.

Responsibilities

  • Complete three weeks of virtual training to master systems and processes.
  • Make 80-100 daily calls to inform members of services and secure enrollments.
  • Build trust-based relationships through active listening and empathy.
  • Conduct enrollment surveys, obtain member consent, and escalate urgent needs.
  • Apply coaching feedback to meet quality and productivity goals.
  • Additional Information

  • Full-time, non-exempt position at $24.03 / hour.
  • Work hours : 9 : 00 AM5 : 30 PM EST, with up to 2 holiday shifts annually (compensated at 1.5x rate).
  • Location : Must reside in the continental U.S. due to compliance requirements.
  • This organization champions diversity, equity, and inclusion, reflecting the values and needs of the members it serves. It is an equal opportunity employer committed to creating a culture of inclusion.

    Required

    Preferred

    Job Industries

  • Healthcare
  • Salary : $24

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