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Extended Automotive Warranty Claims Adjuster

Integrity Warranty LLC
Ooltewah, TN Full Time
POSTED ON 3/11/2025
AVAILABLE BEFORE 6/11/2025

We are seeking a seasoned AUTOMOTIVE SERVICE professional for our claims team.   If you are tired of working 50 to 60 hours in a high stress environment and have extensive dealer service department experience we are interested in hearing from you. The following responsibilities and qualifications are mandatory to perform the functions of this position. Applicants without these qualifications will not be considered.

Company Description :

Integrity Warranty LLC is an Automotive Vehicle Service Contract Company that provides peace of mind nationwide for mechanical breakdown coverage on vehicles up to 20 years old with 200,000 miles or less. The company is known for offering the best customer service in the industry.

Responsibilities :

  • You will investigate, analyze, and determine the extent of the organization's liability in various claims.
  • Correspond and interview contract holders, repair facility service advisors, agents, or claimants to compile information
  • Take accurate and detailed statements from all involved parties
  • Calculate and approve payment of claims within a certain monetary limit
  • Negotiate and adjudicate claims with little oversight
  • Become an expert regarding Vehicle Service Contract language
  • Coordinate with claims supervisors to ensure proper processing
  • Authorize claims in accordance with the Vehicle Service Contract terms / contract language
  • This is a 100% in office position

Qualifications :

  • Previous experience as a Service Consultant, Service Advisor or Technician a plus!
  • Experience in conflict resolution
  • Strong negotiation skills
  • Excellent written and verbal communication skills
  • Deadline and detail-oriented
  • Proficient with Microsoft Office products including Excel and Outlook
  • Knowledge of automotive labor time guides in both electronic and print formats
  • Bilingual in Spanish and English a plus.
  • Job Details

  • Job Type : Full-time
  • Pay : $25.00 - $30.00 per hour
  • Expected hours : 40 per week
  • Benefits include : 401(k), Health insurance, Vision insurance, Dental insurance,  Paid time off, Bonuses and profit sharing.
  • Schedule : 8 hour shift, Monday to Friday
  • Work Location : In person (Ooltewah, TN)
  • AutomotiveShopForeman #AutomotiveServiceAdvisor #AutomotiveServiceTechnician

    Salary : $25 - $30

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