What are the responsibilities and job description for the Experienced VSC Level 3 Claims Adjuster – Automotive Extended Warranty position at Integro Professional Services, LLC?
We are a fast-growing company looking to expand our team with individuals who have exceptional character, a passion for delivering results, and a commitment to career growth. If this sounds like you, we want to hear from you!
As an Experienced VSC Level 3 Claims Adjuster, you’ll play a critical role in the claims administration process for automotive extended warranties. We’re looking for someone with at least 5 years of automotive claims administration experience (or a related role) who is detail-oriented, customer-focused, and knowledgeable about automotive repair processes. You’ll evaluate warranty claims, investigate their validity, and ensure all claims are processed efficiently and fairly while delivering excellent service.
What We Offer:
- Competitive compensation with bonus/incentive potential
- Weekly payroll with direct deposit
- Comprehensive healthcare options, including medical, vision, and dental insurance
- 401(k) savings and retirement plans
- Life insurance coverage
- Paid time off (PTO)
- Career growth and advancement opportunities within our dynamic and supportive team
What We're Looking For:
- 5 years of recent experience in automotive claims administration or a similar role.
- Strong understanding of automotive systems, components, and repair processes.
- Familiarity with warranty regulations, guidelines, and best practices in the automotive industry.
- Exceptional attention to detail, analytical skills, and problem-solving abilities.
- Proficiency with claims management systems/software.
- Excellent communication, interpersonal, and decision-making skills.
- Ability to manage multiple claims while maintaining accuracy and efficiency.
- High level of professionalism and confidentiality.
- Self-starter with the ability to work independently and collaboratively.
- Must pass a background check and drug screening.
Position Responsibilities:
- Review and evaluate automotive extended warranty claims submitted by customers, dealerships, and repair facilities.
- Verify claim information, including coverage, eligibility, and required documentation.
- Conduct detailed investigations and assessments to validate claims and ensure coverage compliance.
- Collaborate with internal departments and external repair facilities to resolve claim-related issues.
- Ensure compliance with company policies, warranty guidelines, and legal regulations.
- Process claims accurately and efficiently within established timelines.
- Communicate claim decisions, approvals, and denials to all stakeholders promptly and professionally.
- Provide exceptional customer service by addressing inquiries, concerns, and escalations regarding warranty claims.
- Maintain organized, accurate records and documentation for all claims.
- Identify trends and recommend improvements to enhance claims handling processes.
This is your opportunity to take the next step in your career with a company that values your expertise, offers competitive compensation, and provides opportunities for advancement. Join us today and become part of a team that is dedicated to excellence and innovation in the automotive extended warranty space!
Apply Today!
Are you ready to bring your claims administration expertise to a growing company that invests in its team? Apply now and take the first step in joining our dynamic team!
INTEGRO is proud to be an equal opportunity employer and a drug-free, alcohol-free, and substance-free workplace. All employment is contingent upon completing a background investigation and drug testing.
Salary : $52,000 - $80,000
