What are the responsibilities and job description for the Director of Portfolio Administration position at Intelica?
Summary:
The Director of Portfolio Administration will lead and oversee all aspects of the department, ensuring seamless integration and execution of leasing, real estate transactions, portfolio management, construction management, and design services. This role is responsible for driving strategic goals, ensuring exceptional service delivery, and fostering collaboration across teams and stakeholders. Additionally, the Director will focus on client management and business development to strengthen relationships and grow the occupier services division.
Key Responsibilities:
The Director of Portfolio Administration will lead and oversee all aspects of the department, ensuring seamless integration and execution of leasing, real estate transactions, portfolio management, construction management, and design services. This role is responsible for driving strategic goals, ensuring exceptional service delivery, and fostering collaboration across teams and stakeholders. Additionally, the Director will focus on client management and business development to strengthen relationships and grow the occupier services division.
Key Responsibilities:
Department Leadership:
- Serve as the primary leader for all occupier services functions.
- Develop and implement strategic plans aligning with organizational goals.
- Manage and mentor team members, fostering a high-performance culture.
Leasing & Transactions:
- Oversee leasing strategies and execution for diverse property portfolios.
- Lead real estate transaction negotiations and ensure optimal outcomes.
Portfolio Management:
- Provide oversight of portfolio performance, ensuring alignment with client objectives.
- Develop and monitor key performance metrics to drive efficiency and profitability.
Construction Management (Multi-Location Buildouts):
- Lead the planning and execution of tenant-focused construction projects across multiple locations.
- Ensure consistent delivery of high-quality, cost-effective, and brand-compliant buildouts.
- Collaborate closely with tenants to understand specific needs and tailor construction solutions accordingly.
- Coordinate with internal teams, architects, contractors, and vendors to manage timelines and budgets effectively.
- Develop standardized processes and reporting to streamline multi-site project management.
Client Management & Business Development:
- Act as the primary point of contact for all client relationships within the department.
- Build and maintain strong client partnerships through proactive communication and value-driven solutions.
- Participate and oversee client business meetings.
- Identify and pursue new business opportunities to expand the company’s occupier services offering.
- Develop and execute strategies to retain existing clients and attract new ones.
Financial Oversight:
- Manage department budgets, P&L responsibilities, financial forecasting, and financial reporting.
- Identify opportunities to optimize resources and enhance profitability.
Qualifications:
- Proven leadership experience in real estate, property management, or occupier services.
- Expertise in leasing, real estate transactions, and portfolio management.
- Real Estate Salesperson License required.
- Strong project management skills, particularly in multi-location, tenant-focused construction oversight.
- Exceptional communication, client relationship, and business development abilities.
- Analytical mindset with the ability to assess and improve performance metrics.
- Bachelor’s degree in Business Administration, Real Estate, or a related field (MBA preferred).
