What are the responsibilities and job description for the CREO administrator position at Intellectt Inc?
Key Responsibilities:
• End User Support for Creo: Provide advanced support for Creo Parametric issues, handling escalated incidents from the initial support team.
• Subject Matter Expert in MBD: Serve as the expert in Model Based Definition, developing technical processes and procedures for MBD.
• Technical Processes and Procedures: Develop and maintain technical processes and procedures for MBD.
• Interface Management: Manage the interface between electrical and mechanical tools for routed systems.
• Documentation Generation: Generate and maintain user documentation, including manuals, FAQs, and other essential documentation.
• Collaboration with PTC: Liaise with PTC, the developer of Creo Parametric, for unresolved issues and seek their assistance when necessary.
• License Management: Knowledge of license management is a plus.
Minimum Qualifications:
• 5 years of related experience.
• Degree in Engineering or a related technical field.
• Expert in Creo usage and data management.
• Understanding of Model Based Definition (MBD).
• Experience in working with service desk systems.
Preferred Qualifications:
• Understanding of PDM systems: Teamcenter, EDM, DS-E3.
• Experience with other Mechanical CAD tools and data management operations.
• Knowledge of eCAD tools (Zuken E3.Series and Cadence OrCAD/Allegro).
• Experience working with Service Now.
Competencies:
• Good communication skills, both written and verbal.
• Ability to collaborate with cross-functional teams.
• Capability to manage several projects concurrently.
