What are the responsibilities and job description for the SSO Receptionist position at Intellectual Technology, Inc.?
ITI is a leading provider of DMV software used throughout North America to increase the speed, visibility, and security of motor vehicle transactions. ITI ON Demand Solutions provide motor vehicle agencies the ability to service customers however, wherever and whenever they want. ITI is recognized for innovative solutions, the ability to integrate software with many different environments, and customer service responsiveness.
We are looking for a part time Self Service Office Receptionist to work in our Self Service Office in Lafayette, Indiana
Are you a friendly, outgoing person who enjoys helping others? If this sounds like you, we would like to speak with you.
What do you do as a SSO Receptionist?
- Greet customers on location
- Direct customers to appropriate services within SSO office
- Assist customers with transactions on Self Service Terminals
- Maintain a good working relationship with BMV staff onsite
- Research and troubleshoot any errors with customer care and/or SST Staff
- Report ongoing issues to the SSO Staff Supervisor
Qualifications:
- Ability to learn the basic knowledge and understanding of the BMV operations
- Excellent written and verbal communication skills
- Strong organizational skills including attention to detail and the ability to multi-task
- Strong working knowledge of Microsoft Office and Excel
